Shop - Strangerfamiliar

Montreal, Canada · 1 Sale


Shop - Strangerfamiliar

Montreal, Canada 1 Sale On Etsy since 2009

Strangerfamiliar is taking a short break

Ilichna Morasky

Contact shop owner

Ilichna Morasky

Shop policies

Last updated on February 4, 2011
Hello and Welcome to StrangerFamiliar's Etsy Shop!

For my illustrations and other creations check out:

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Paypal is the chosen method of payment. Please be sure that your Etsy and Paypal address match and is correct before you place an order. Payment is expected at time of purchase. Orders are shipped within 1 to 2 business days after payment is processed.

Cancellations may only be accepted in certain isolated cases only. Please be sure to send a message within 24 hours after order is placed explaining the circumstances for cancellation to be considered.
StrangerFamiliar uses regular ground shipping by Canada Post. Shipping costs do not include insurance, tracking, or delivery confirmation.

Items are generally shipped within 1 to 3 business days if item is in stock. Please allow an additional 3 to 7 business days for out of stock or special request items to be made. If item is needed urgently please send a message before placing the order to ensure your needs can be met.

Orders generally take 3 to 21 business days depending on the buyer's location. If the order is urgent please contact StrangerFamiliar directly to find out if alternative arrangement can be made.

Worldwide shipping to any country that has postal relations with Canada. International buyers may be subject to import duties and/or taxes - these are the responsibility of the buyer. If a shipment is rejected because of customs charges or refusal to accept delivery, the buyer will be fully responsible for any fee incurred, including international shipment and handling.
Refunds and Exchanges
Refunds and exchanges are accepted on items at regular price. Before ordering, please note the following:

My items are made with great care though in the resin process please be aware that some small imperfections may occur. For example, dust, small knicks, and small drips on the side and other fairly unnoticeable areas may exist. Kindly allow 5 to 10 days for an out of stock design to be replicated as any major imperfections that may occur will result in a start-over.

With these facts in mind, if you are in any other way unsatisfied with the item you've ordered I can offer you a full refund minus the shipping and handling costs. Your satisfaction is first and foremost. I am always happy to go above and beyond to make your experience at my shop enjoyable and memorable!

Unfortunately, I cannot accept refunds or exchanges for sale or 'as is' items.
Additional policies and FAQs
Each piece that I make is painted by hand, thus any requests for a design to be remade must be met with the condition that it will not look 100% exactly the same as in the original photo. The exact shade of colour, width of line work, and other variables may change (save for the earring/pendant size as indicated unless otherwise requested).

Special requests are always welcomed. For those with allergies to metal, sterling silver bails and chains are available at an additional cost. Please message me the exact product you are interested in for more accurate pricing.