StratfordVault
Stratford, Canada |
Announcement Free insured shipping to US and Canada. Contact us for easy-pay.
Announcement
Free insured shipping to US and Canada. Contact us for easy-pay.
Items
All Items
Reviews
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lratzlaff1 on Jul 29, 2020
5 out of 5 starsThis ring is one of a kind - I love it! This seller is one of the best - very helpful, professional, and great communication!
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L on Jul 22, 2020
5 out of 5 starsThis beautiful piece is exactly as described and true to photos. The seller was very responsive and sent it out quickly. Very happy with this purchase!
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Alexa on Feb 22, 2019
5 out of 5 starsThis was beautiful and exactly as described. Packaging was lovely as well.
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Pam on Jan 11, 2018
5 out of 5 starsBeautiful as posted! Well shipped packaged and excellent service! Thank you!
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About StratfordVault
Estate Jewellery Services
We sell quality estate and private collection jewellery through the Etsy marketplace. Our brokerage program has been developed to benefit both buyers and sellers.
Whether you are buying or selling, rest assured that we will provide you with honest, trustworthy information. Every request at Stratford Vault receives our utmost attention and professional service.
Regards,
Micheline Notte, BA, GDBA, GJ
Shop members
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Micheline Notte
Owner
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Items on sale
Returns and exchange details
14 DAY SATISFACTION:
At Stratford Vault, satisfaction with your purchase is very important. If for any reason you are not satisfied, you can return any item within 14 days of receiving your order. All returns for refund must include original documentation and packaging sent with your shipment. Items that have been altered or modified will not qualify for a refund. Buyer pays original & return shipping. Please contact us prior to the 14 day period at stratfordvault [!at] gmail.com. Due to the nature of our business, after the 14 day period, all sales are final.
PURCHASES:
LOCAL PICKUP AND RETURNS:
Local pick-up and returns are available. Please contact us to schedule a time and we will accommodate your request.
RMA:
To arrange for a return, please contact us at stratfordvault [!at] gmail.com and we will issue you a return merchandise authorization (RMA) after validating your purchase date and qualification for returning your item(s). Return shipping charges are the responsibility of the buyer.
WITHIN CANADA:
Return your item(s) with a courier that issues a tracking number and insurance. Stratford Vault will not be responsible for a parcel that is lost. All original / return shipping and insurance costs are the responsibility of the purchaser.
Returned items must be in the exact same condition as when they were sent. If you received an appraisal, you need to return it undamaged or we will charge 50$ to replace it. Once the return is processed, the balance of your refund, minus a 5% processing fee, will be issued on your original method of payment.
INTERNATIONAL:
Return your item(s) with a courier that issues a tracking number and insurance. You MUST mark on the parcel "RETURN FOR REFUND". Stratford Vault reserves the right to refuse parcels not properly labelled. You must email us the tracking number. Stratford Vault will not be responsible for a parcel that is lost. All original / return shipping and insurance costs are the responsibility of the purchaser.
Returned items must be in the exact same condition as when they were sent. If you received an appraisal, you need to return it undamaged or we will charge 50$ to replace it. Once the return is processed, the balance of your refund, minus a 5% processing fee, will be issued on your original method of payment.
Payment
International deliveries are sent with appropriate documentation to clear customs. Canadian taxes are excluded for all international purchases. Buyers are responsible for additional charges by customs. Brokerage fees are paid by the client.