StratfordVault

Stratford Vault

Stratford, Canada 115 Sales On Etsy since 2013

5 out of 5 stars (31)

StratfordVault

Stratford Vault

Stratford, Canada | 115 Sales

5 out of 5 stars (31)

Shop owner

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115 Sales
895 Admirers
 
Micheline Notte

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Micheline Notte

Announcement    FREE express insured shipping to USA & Canada. Items are shipped in a beautiful gift box with appraisal. Contact me for 3 4 or 5 easy payments.

Announcement

Last updated on Nov 24, 2019

FREE express insured shipping to USA & Canada. Items are shipped in a beautiful gift box with appraisal. Contact me for 3 4 or 5 easy payments.

Reviews

Average item review
5 out of 5 stars
(31)
See reviews that mention:
quality 8 shipping 7 customer service 13

About StratfordVault

Sales 115
On Etsy since 2013

Estate Jewellery Services

We sell quality estate and private collection jewellery through the Etsy marketplace. Our brokerage program has been developed to benefit both buyers and sellers.

Whether you are buying or selling, rest assured that we will provide you with honest, trustworthy information. Every request at Stratford Vault receives our utmost attention and professional service.

Regards,

Micheline Notte, BA, GDBA, GJ

Around the web

Website
Facebook

Shop members

  • Micheline Notte

    Owner

Shop policies

Last updated on December 14, 2017
Thank you for browsing Stratford Vault where you save hundreds, even thousands of dollars on all our estate jewellery every day!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
  • Other Method
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
GUARANTEE

14 DAY SATISFACTION:

At Stratford Vault, satisfaction with your purchase is very important. If for any reason you are not satisfied, you can return any item within 14 days of receiving your order. All returns for refund must include original documentation and packaging sent with your shipment. Items that have been altered or modified will not qualify for a refund. Buyer pays original & return shipping. Please contact us prior to the 14 day period at stratfordvault [!at] gmail.com. Due to the nature of our business, after the 14 day period, all sales are final.

PURCHASES:

LOCAL PICKUP AND RETURNS:

Local pick-up and returns are available. Please contact us to schedule a time and we will accommodate your request.

RMA:

To arrange for a return, please contact us at stratfordvault [!at] gmail.com and we will issue you a return merchandise authorization (RMA) after validating your purchase date and qualification for returning your item(s). Return shipping charges are the responsibility of the buyer.

WITHIN CANADA:

Return your item(s) with a courier that issues a tracking number and insurance. Stratford Vault will not be responsible for a parcel that is lost. All original / return shipping and insurance costs are the responsibility of the purchaser.

Returned items must be in the exact same condition as when they were sent. If you received an appraisal, you need to return it undamaged or we will charge 50$ to replace it. Once the return is processed, the balance of your refund, minus a 5% processing fee, will be issued on your original method of payment.

INTERNATIONAL:

Return your item(s) with a courier that issues a tracking number and insurance. You MUST mark on the parcel "RETURN FOR REFUND". Stratford Vault reserves the right to refuse parcels not properly labelled. You must email us the tracking number. Stratford Vault will not be responsible for a parcel that is lost. All original / return shipping and insurance costs are the responsibility of the purchaser.

Returned items must be in the exact same condition as when they were sent. If you received an appraisal, you need to return it undamaged or we will charge 50$ to replace it. Once the return is processed, the balance of your refund, minus a 5% processing fee, will be issued on your original method of payment.
Payment
Items shipped within Canada will be charged appropriate taxes by Province.

International deliveries are sent with appropriate documentation to clear customs. Canadian taxes are excluded for all international purchases. Buyers are responsible for additional charges by customs. Brokerage fees are paid by the client.
Shipping
All items are shipped FedEx Priority Overnight. Insurance coverage is included in the shipping charge. All international customers will be responsible for duty/excise and their local State Tax invoiced by customs.