StubbyTailCreations

Custom Signs, Wood Projects and Fabric Items

StubbyTailCreations is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

StubbyTailCreations is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 8, 2015
Greetings, and welcome to Stubby Tail Creations! You'll find lovely sewn items, along with fabulous embroidered items as well. Many of my creations are sewn-to-order, and lead time can be anywhere from 2 days to 2 weeks. Please contact me before ordering if you have specific deadlines for when you must receive your item (for instance, if it is for a gift). Please allow up to 7 business days for your package to arrive from the day it ships.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the nature of custom-produced items, there are no returns, unless there is a manufacturing defect of the item. Please contact me if you have a problem with an item you ordered from Stubby Tail Creations.
Payment
For custom-produced items, I will set up a specific item in our shop for you to purchase. All items must be paid for before they are made, and you will be given specific details on that when you contact me, along with lead times, shipping options, and any other questions you might have.

For items on hand, your order must be paid for before shipment.
Shipping
Most items are shipped either via USPS First Class Mail or Priority Mail. Heavier shipments will be sent via FedEx Home Delivery/Ground service. I will provide tracking numbers to you via email.

Shipping charges can vary greatly, so I do set my shipping prices higher than some shops. However, any shipping charges that you are charged that equal more than $1.00 over what I actually pay for your shipping, will be refunded to you. Please understand that I need to cover my costs (boxes and packing materials), but I'm not trying to make a profit on my shipping charges.

** Please allow up to 7 business days for your package to arrive from the day it ships.**

I put a lot of time and effort into the manufacturing, packaging and shipping of your order. Once it has left my hands, it is up to the shipping provider to make it to you correctly and without damage. I do not insure packages. That is available to you for an additional cost. Please Convo me for rates.

Service Upgrades are available for an additional cost.
Additional policies and FAQs
I will include with all shipments any special care instructions for the materials used.