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Studio11Charms

Handmade Pendants, Charms, Frames, Cabochons and more

Studio11Charms is taking a short break.

SHOP IS TEMPORARILY CLOSED. I AM ORGANIZING MY INVENTORY TO SERVE MY CUSTOMERS BETTER. THERE WILL BE A LOT OF GREAT SALES AND DISCOUNTS WHEN MY SHOP IS OPENED AGAIN FOR BUSINESS. WE ARE HOPING FOR A JUNE-JULY 2015 REOPENING.
THANKS FOR YOUR UNDERSTANDING.
Sorry for any inconvenience. We are still accepting orders through our website in the meantime.
WWW.STUDIO11CHARMS.COM

My website will still be opened: WWW.STUDIO11CHARMS.COM

If you have been experiencing shipping problems with your order, please contact me and I will do my best to help you to recover the package. Most customers did not purchase insurance so it will be harder to trace down missing and delayed packages. And customers who did purchase insurance, we are at the mercy of the insurance company. They are slow to process claims. And insurance were purchased in the buyers' names so any compensation is directly given to the buyer not through me. I only help you to file the paperwork.

INTERNATIONAL CUSTOMERS: Many international customers have experienced delays too due to shipping companies slowness and customs processing in the receiving countries. Italy, France, Australia, Spain, and Germany have all experienced major customs delays. Italy is the worse. If you are an international customer and are experiencing delays, and you live in one of the countries above, you are most likely experiencing delays in shipment due to customs holding onto your package for inspection. So please be patience while customs do their job. They are the government so no one can control them and they do not report to any shipping companies or to me or you. So please be patience while your package is in transit and have to go through customs.

SIGN UP FOR COUPONS...PLEASE GO TO MY BLOG TO SIGN UP FOR COUPONS:
http://www.studio11charms.com/pages/sign-up-for-our-email-list

Coupons, Discounts, Promotions, and News on New Arrivals will be sent once a week to once a month. We NEVER spam or share your info to anyone else.
ALL orders have already been shipped. So if you have any problem with your order, please contact me and I will do my very best to help you.

Regards,
Studio11Charms*com
Thank you for your patience and understanding.


PLEASE READ AND UNDERSTAND SHOP POLICY, READ PRODUCT DESCRIPTIONS, & ASK ANY QUESTIONS BEFORE YOU CHECK OUT: http://www.etsy.com/shop/Studio11Charms/policy
10% OFF COUPONS AVAILABLE FOR OUR EMAIL SUBSCRIBERS:
http://www.studio11charms.com/pages/sign-up-for-our-email-list

COUPONS: www.studio11charms.com/pages/sign-up-for-our-email-list
SALE INFORMATION: https://www.etsy.com/listing/183075223/sale-info-coupon-codes
CLEARANCE ITEMS: https://www.etsy.com/shop/Studio11Charms?section_id=10325386
MAILING LIST: http://www.studio11charms.com/pages/sign-up-for-our-email-list
PLEASE READ AND UNDERSTAND SHOP POLICIES BEFORE PURCHASE:
https://www.etsy.com/shop/Studio11Charms/policy
**Ship time and product processing time available in shop policy section** Insurance and rush shipping available upon request and paid for by buyer.

CUSTOM ORDERS: https://www.etsy.com/shop/Studio11Charms/search?search_query=CUSTOM+ORDER&order

FOR MORE INSPIRATION AND PRODUCT GALLERY, SEE http://WWW.STUDIO11CHARMS.COM

Insurance and rush shipping available if requested and paid for by buyer before checking out and item is shipped. All insurance purchased in the buyer's name so all compensation goes directly to buyer and not to me.
USA Standard Shipping: Usually takes 3-5 days to most locations. Sometimes can take up to 10-12 days. Comes with tracking but ship date is not guarantee and tracking info is approximate and not exact. Missing tracking info is normal (1 out of 10 packages have inaccurate tracking updates or no updates at all).
INTERNATIONAL Standard Shipping: Usually 2-4 weeks to most locations. Can take up to 8-10 weeks if customs holds for inspection. They are the government. NO TRACKING AVAILABLE on international packages.

POST OFFICE RULES FOR LOST PACKAGES:
INSURANCE BUT BE REQUESTED AND PAID FOR BY THE BUYER.
USA**Insurance MUST be purchased & 30 days past ship date**
INTERNATIONAL**Insurance MUST be purchased & 60 days past ship date**
Insurance filings takes time from 30 days or more for post office to process insurance claims. We only help you file the report. All compensation is directly between the post office and buyer. Sellers do not receive compensation. I don't make the rules but I have to follow it.

**PACKAGES TO ITALY, FRANCE, SPAIN, GERMANY, RUSSIA, ROMANIA, JAPAN, AUSTRALIA should expect a longer delivery time because of the customs department in those countries. Packages are more likely to be inspected by customs in those countries. I have no control over the customs department. I WILL NOT BE RESPONSIBLE FOR LOST, DELAYED, DAMAGED, OR MISSING TRACKING updates on packages. You must request and pay for shipping insurance before checking out.


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Studio11Charms' Shop Announcement

PLEASE READ AND UNDERSTAND SHOP POLICY, READ PRODUCT DESCRIPTIONS, & ASK ANY QUESTIONS BEFORE YOU CHECK OUT: http://www.etsy.com/shop/Studio11Charms/policy
10% OFF COUPONS AVAILABLE FOR OUR EMAIL SUBSCRIBERS:
http://www.studio11charms.com/pages/sign-up-for-our-email-list

COUPONS: www.studio11charms.com/pages/sign-up-for-our-email-list
SALE INFORMATION: https://www.etsy.com/listing/183075223/sale-info-coupon-codes
CLEARANCE ITEMS: https://www.etsy.com/shop/Studio11Charms?section_id=10325386
MAILING LIST: http://www.studio11charms.com/pages/sign-up-for-our-email-list
PLEASE READ AND UNDERSTAND SHOP POLICIES BEFORE PURCHASE:
https://www.etsy.com/shop/Studio11Charms/policy
**Ship time and product processing time available in shop policy section** Insurance and rush shipping available upon request and paid for by buyer.

CUSTOM ORDERS: https://www.etsy.com/shop/Studio11Charms/search?search_query=CUSTOM+ORDER&order

FOR MORE INSPIRATION AND PRODUCT GALLERY, SEE http://WWW.STUDIO11CHARMS.COM

CHAINS, FRAMES, AND SETTINGS TO BE USED WITH THESE CAMEOS:
https://www.etsy.com/shop/Studio11Charms?section_id=12616892
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FREE SHIPPING AVAILABLE FOR USA AND INTERNATIONAL CUSTOMERS. SHOP POLICY HAS COUPON CODES. ALL images can be made into any of the different cameos that we make in our shop.
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EMAIL & STORE BUSINESS HOURS:
Monday - Friday: 3pm to 12 midnight (New York City Time)
Saturday & Sunday : Closed (New York City Time)
SHIPPING SCHEDULES: Tuesday & Friday
Custom orders & Custom graphics work schedule: Friday/Saturday
Glass Cameos: Are ONLY made 1 day a week usually Friday/Saturday

*****PLEASE BE FAMILIAR WITH MY SHOP POLICIES BEFORE PURCHASE.*****
Please read the whole thing at: http://www.etsy.com/shop/Studio11Charms/policy
The shorter version is below. I only want smooth transactions. If you disagree, please do not purchase. Please ask all questions before purchase. Many items are handmade so please allow from 5-7 days on average to process/make orders.

NOT RESPONSIBLE FOR LOST PACKAGES, DELAYED, DAMAGED OR MISSING TRACKING INFORMATION. Insurance and rush shipping available if requested and paid for by buyer before checking out and item is shipped. All insurance purchased in the buyer's name so all compensation goes directly to buyer and not to me.
USA Standard Shipping: Usually takes 3-5 days to most locations. Sometimes can take up to 10-12 days. Comes with tracking but ship date is not guarantee and tracking info is approximate and not exact. Missing tracking info is normal (1 out of 10 packages have inaccurate tracking updates or no updates at all).
INTERNATIONAL Standard Shipping: Usually 2-4 weeks to most locations. Can take up to 8-10 weeks if customs holds for inspection. They are the government. NO TRACKING AVAILABLE on international packages.

POST OFFICE RULES FOR LOST PACKAGES:
INSURANCE BUT BE REQUESTED AND PAID FOR BY THE BUYER.
USA**Insurance MUST be purchased & 30 days past ship date**
INTERNATIONAL**Insurance MUST be purchased & 60 days past ship date**
Insurance filings takes time from 30 days or more for post office to process insurance claims. We only help you file the report. All compensation is directly between the post office and buyer. Sellers do not receive compensation. I don't make the rules but I have to follow it.

**PACKAGES TO ITALY, FRANCE, SPAIN, GERMANY, RUSSIA, ROMANIA, JAPAN, AUSTRALIA should expect a longer delivery time because of the customs department in those countries. Packages are more likely to be inspected by customs in those countries. I have no control over the customs department. I WILL NOT BE RESPONSIBLE FOR LOST, DELAYED, DAMAGED, OR MISSING TRACKING updates on packages. You must request and pay for shipping insurance before checking out.

FREE USA SHIPPING AND INTERNATIONAL SHIPPING DISCOUNTS FOR ORDERS $100 or more. SALE ON RESIN CHARMS, FRAMES, SETTINGS (excluding resin cameos and patterned designer series frames). There is a 7 days processing time for all resin cameos in all sizes. We have noticed delays for regular shipping, please request and purchase priority or express shipping for faster and more reliable service.
My long vacation made many of my items expired. So please look at my galleries for other items. TO VIEW MORE ITEMS : WWW.STUDIO11CHARMS.COM & http://www.artfire.com/ext/shop/gallery/Studio11Charms

COUPON CODES:
International shipping discount $100 min order: INTSHIPDIS100
USA free shipping discount $100 min order: FREESHIPUSA100

SIGN UP FOR COUPONS...PLEASE GO TO MY BLOG TO SIGN UP FOR COUPONS: WWW.STUDIO11CHARMS.BLOGSPOT.COM
Coupons, Discounts, Promotions, and News on New Arrivals will be sent once a week to once a month. We NEVER spam or share your info to anyone else.

PLEASE DO NOT ASK FOR SHIPPING CHARGES ADJUSTMENTS. Shipping charges is the cost of the post office + shipping materials. Shipping charges are correct for 10 listings or less. Over 10+ listings purchased, you can contact me if there is a flat rate box that will fit everything. If there is a cheaper alternative, I will use it if available. However I cannot give discounts or lower the shipping fee for 10 items or less, and if you do not meet the minimum requirement for bulk discounts or free shipping.
I DO NOT MAKE MONEY ON THE SHIPPING CHARGES.

If you do not agree with any part of the shop policy or lost packages policy, please do not purchase as I do not want any problems going forward. No Refunds, No Replacements, and No Exchanges can be given on lost packages, delayed packages, or missing tracking information packages. I will no longer be shipping items to ITALY. Sorry Italian customs keep delaying my packages and I don't want to stress out anymore with angry Italian customers. So if you want packages shipped to Italy, they will only be shipped with Express shipping with insurance and tracking, but buyer will need to pay for the premium cost of shipping. I'm sorry but I have tried my best in all cases and it is way too stressful dealing with Italian customs.

INTERNATIONAL SHIPPING RATES HAVE INCREASED:
As of January 27, 2014, the US Post Office have increased shipping prices for all international and USA shipping.

NEED A SAMPLE OF AN ITEM FROM MY SHOP?
https://www.etsy.com/au/listing/160115100/sample-request-if-you-need-samples-of

NEED GLUE FOR MY RESIN & GLASS CAMEOS?
https://www.etsy.com/au/listing/164681833/craft-glue-e-6000-compatible-glue-for-my

**I ONLY SHIP TO YOUR PAYPAL ADDRESS & ETSY CHECK OUT ADDRESS**
It is the rules so I must follow.

PLEASE BE FAMILIAR WITH MY SHOP POLICIES BEFORE PURCHASE. Thank you.
A link to my shop policies:
http://www.etsy.com/shop/Studio11Charms/policy

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ALL IMAGES ARE AVAILABLE IN ANY SETTINGS, FRAMES, SIZES, STICKERS, GLASS CABS, ETC.... ***Prices and availability may vary depending on the option that you choose and some option will take longer to make than others. If you don't see an image that you are looking for, just let me know and I will most likely be able to find it for you. I have thousands of images in my collection. And you can always send me your own images that you want to use as well. Please contact me FIRST for a custom listing and special arrangement before you check out. Any changes you make to your order after you check out will cause delay in shipment. And extra transaction fees will be charged (because Etsy will charge me).
There is NO extra charge if you pick and choose from the SAME image collection. However, prices may vary if you pick and choose mix and match images from different image collections. Because this will take me more time to make your order and the processing time will be longer due to the fact that I have to redo the entire fixed template and keep having to double check the order for accuracy.
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********IMPORTANT**********
(I cannot guarantee that cameos from my shop will fit frames and settings purchased from other sellers because I cannot control the quality of items from other sellers. I can only guarantee compatibility of items in my shop because they have been tested and sampled before recommending it for use with compatible items in my shop. I make jewelry too and I have found that NOT all frames sizes are what the the sellers state that they are. There is sometime a 1-2 mm off larger or smaller. So to ensure perfect fit, you should first ask me before purchase for compatibility with my cameos and frames or purchase the frames and cameos both from my shop.
All compatible items are listed in my shop under "recommended use".)
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WHOLESALE BUYERS WELCOME!!!
Wholesale discounts are given on a volume purchase basis.
To get the most out of wholesale discounts:
Minimum buy is $150 or 100 units of the same item, size, color, etc...
Mix and match are ok on some items. (example, same item and size, but different images and labels are ok.)
Discounts are given on a case by case basis, depending on the complexity of the order. The easier the order, the more discounts you will receive, the harder the order to make, less discount will be given.
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FEEDBACK: Note: Due to numerous requests not to leave feedbacks, i will no longer leave customer feedbacks. But if you want me to, just send me a convo. Thanks. :)
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PROBLEMS WITH YOUR ORDER?
If there is a problem with your order, please contact me FIRST before leaving neutral or negative feedback. Most problems can be resolved if you contact me first. If you do not contact me first, we will not be able to do business in the future because I do not want any problem with a customer that I cannot make happy.
Remember, I do not control the post office. So if your package is lost, delayed, missing tracking updates, I cannot give refunds, replacements, exchanges, etc... I can only help you track down the package, and help you file insurance claims (if you purchased insurance).
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I AM AN HONEST SELLER AND DO MY VERY BEST TO PROVIDE ACCURATE PICTURES AND DESCRIPTIONS. However problems occurs when buyers do not read the full descriptions or view all of the pictures, and do not ask questions before purchase.
I Do Not Over Promise and Under Deliver. Shipping problems I cannot control. It is between the buyer and Post office since buyers have choice to purchase insurance and rush service if needed. All insurance is purchased in the buyer's name so all compensation goes directly to the buyer. We never receive the compensation.
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BE A FAN ON MY FACEBOOK TO FIND OUT ABOUT SPECIAL DISCOUNTS, COUPONS, AND PROMOTIONS.
Join me on Facebook: http://www.facebook.com/studio11charms

FOR MORE DISCOUNTS, DEALS, COUPON CODES, PROMOTIONS, PROJECT IDEAS, AND MORE:
Check out my blog: http://studio11charms.blogspot.com/
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*****PLEASE BE FAMILIAR WITH MY SHOP POLICIES BEFORE PURCHASE.***** Please read it carefully so that we can avoid any problems and misunderstandings down the road. If you disagree with any part of my policies, please do not purchase. I really do not want any problems later.*********
A link to my shop policies:
http://www.etsy.com/shop/Studio11Charms/policy
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This shop accepts Etsy Gift Cards.

Studio11Charms' Sold Items