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Studio11Couture

Limited Edition Luxury Handmade www.Studio11Couture.com

Studio11Couture is taking a short break.

SHOP WILL BE CLOSED FOR 1 WEEK WHILE I AM OUT OF TOWN FROM JULY 23- AUGUST 5TH. YOU WILL NOT BE ABLE TO MAKE PURCHASES WHILE I AM GONE. ALL ORDERS MADE BEFORE MY SHOP CLOSED on JULY 24 HAVE ALL BEEN SHIPPED. Tracking updates may take a few days to update online.
International shipping does not have tracking service, only express international have tracking service but this service is extremely expensive.
Estimated delivery time are:
USA: 5-10 days, but in rare cases, can take up to 30 days (post office rules).
International: 10-15 days on average, can take up to 2-4 weeks, and are allowed to take 8-10 weeks if customs holds for inspection (post office rules).
Read below and visit shop policy page for more information on packages ship time and what to do if you have a lost or missing package.

Any problems or concern, please email me through my website email contact page.
Emails will be replied in 1-3 days (if I have internet service), and if I don't have good internet service at my hotel then I will reply when I get back on August 5th.
Thank you and I am very sorry for any inconvenience. But this should be my last out of town trip until the end of the year.

If you have been experiencing shipping problems with your order, please contact me and I will do my best to help you to recover the package. Most customers did not purchase insurance so it will be harder to trace down missing and delayed packages. And customers who did purchase insurance, we are at the mercy of the insurance company. They are slow to process claims due to so many claims being filed during this period. And insurance were purchased in the buyers' names so any compensation is directly given to the buyer not through me. I only help you to file the paperwork.

INTERNATIONAL CUSTOMERS: Many international customers have experienced delays too due to shipping companies slowness and customs processing in the receiving countries. Italy, France, Australia, Spain, and Germany have all experienced major customs delays. Italy is the worse. If you are an international customer and are experiencing delays, and you live in one of the countries above, you are most likely experiencing delays in shipment due to customs holding onto your package for inspection. So please be patience while customs do their job. They are the government so no one can control them and they do not report to any shipping companies or to me or you. So please be patience while your package is in transit and have to go through customs.

Regards,
Studio11Couture
Thank you for your patience and understanding.


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Studio11Couture's Shop Announcement

SHOP WILL BE CLOSED FOR 1 WEEK WHILE I AM OUT OF TOWN FROM JULY 23- AUGUST 5TH. YOU WILL NOT BE ABLE TO MAKE PURCHASES WHILE I AM GONE. ALL ORDERS MADE BEFORE MY SHOP CLOSED on JULY 24 HAVE ALL BEEN SHIPPED. Tracking updates may take a few days to update online.
International shipping does not have tracking service, only express international have tracking service but this service is extremely expensive.
Estimated delivery time are:
USA: 5-10 days, but in rare cases, can take up to 30 days (post office rules).
International: 10-15 days on average, can take up to 2-4 weeks, and are allowed to take 8-10 weeks if customs holds for inspection (post office rules).
Read below and visit shop policy page for more information on packages ship time and what to do if you have a lost or missing package.

Any problems or concern, please email me through my website email contact page.
Emails will be replied in 1-3 days (if I have internet service), and if I don't have good internet service at my hotel then I will reply when I get back on August 5th.
Thank you and I am very sorry for any inconvenience. But this should be my last out of town trip until the end of the year.

If you have been experiencing shipping problems with your order, please contact me and I will do my best to help you to recover the package. Most customers did not purchase insurance so it will be harder to trace down missing and delayed packages. And customers who did purchase insurance, we are at the mercy of the insurance company. They are slow to process claims due to so many claims being filed during this period. And insurance were purchased in the buyers' names so any compensation is directly given to the buyer not through me. I only help you to file the paperwork.

INTERNATIONAL CUSTOMERS: Many international customers have experienced delays too due to shipping companies slowness and customs processing in the receiving countries. Italy, France, Australia, Spain, and Germany have all experienced major customs delays. Italy is the worse. If you are an international customer and are experiencing delays, and you live in one of the countries above, you are most likely experiencing delays in shipment due to customs holding onto your package for inspection. So please be patience while customs do their job. They are the government so no one can control them and they do not report to any shipping companies or to me or you. So please be patience while your package is in transit and have to go through customs.

Regards,
Studio11Couture
Thank you for your patience and understanding.




Making time is from 7-10 days. All emails will be answered within 1-3 days.
ALL items are handmade one by one in the USA. No Mass Production Here! Each piece is unique and will look similar to ones in the pictures. FREE SHIPPING ON MOST ITEMS & FREE SHIPPING FOR ORDERS $25 and more. Use Coupon code: FREESHIP25
VALID FOR USA AND ALL INTERNATIONAL ORDERS*. Enjoy!!!
*Shipping to Italy will only have Rush Priority due to slow Italian customs processing and cost $49.99USD. I've had way too many packages being delayed or lost through Italian customs, so Italian customers, I'm sorry but I will only use priority international shipping service and thus the price cost a lot more.
FREE SHIPPING IS ONLY AVAILABLE FOR STANDARD SHIPPING WITH NO INSURANCE. ALL RUSH SHIPPING SERVICES (PRIORITY & EXPRESS) MUST BE REQUESTED AND PAID FOR BY THE BUYER BEFORE THE ITEM IS PAID FOR AND SHIPPED). Insurance is extra and must be requested and paid for by the buyer. I will not be responsible for lost or damaged packages. All insurance requested will be purchased in the buyer's name so any compensation will be directly given to the buyer from the insurance company. We will not receive the compensation. And you must follow the terms and policies of the insurance company for compensation.

Please be familiar with my shop policies before purchase. Thank you.
A link to my shop policies:
http://www.etsy.com/shop/Studio11Couture/policy

CUSTOM DESIGN YOUR OWN JEWELRY: Just pick any setting that you want. Leave me a note in the "NOTE TO SELLER" section when you check out or email me. And let me know what image you want and what metal finish that you want. There is NO extra charge for custom designs that uses images from my shop.
WANT TO USE YOUR OWN IMAGES? Not a problem. A small custom fee will apply for

WHOLESALE BUYERS WELCOME!!!!!
Wholesale discounts are given on a volume purchase basis.
Orders that are $200 and up (or 25 pieces and more) are considered wholesale orders.

ALL JEWELRY ARE HANDMADE IN THE USA by ME!!! :)

BE A FAN ON MY FACEBOOK TO FIND OUT ABOUT SPECIAL DISCOUNTS, COUPONS, AND PROMOTIONS.
Join me on Facebook: http://www.facebook.com/studio11charms

NEW PRODUCTS EVERY WEEK!!! So check back often!
Don't see something you need? Just ask and "Poof" I'll see if I can make it for you :)

Please check out my other shop:
www.Studio11Couture.com or Studio11Couture.etsy.com

FOR MORE DISCOUNTS, DEALS, COUPON CODES, PROMOTIONS, PROJECT IDEAS, AND MORE:
http://www.artfire.com/users/Studio11Charms
Check out my blog: http://studio11charms.blogspot.com/

If you don't see what you are looking for, please let me know and I will see if I can get it or make it for you. Thanks for visiting my little shop! :)

ABOUT THE ITEMS IN MY SHOP:
I live and ship out all of my orders right here in the USA. 90% of all of my supplies and materials are purchased and made in the USA. I use 98% non-toxic materials (paint, varnish, metals are lead and nickle free, resin, ect...). I am very sensitive to chemical fumes and toxins so I have to use as little chemical products as possible. I make a conscious effort to source only quality products.
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My goals and mission is to provide my customers with the BEST services, FAST shipping, QUALITY products, and at LOW prices.
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Note: Due to numerous requests not to leave feedbacks, i will no longer leave customer feedbacks. But if you want me to, just send me a convo. Thanks. :)
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Please be familiar with my shop policies before purchase. Thank you.
A link to my shop policies:
http://www.etsy.com/shop/Studio11Couture/policy

I am a very honest seller and I do my best to clearly state the condition, color, details, materials, and etc... of the items that I am selling in my shop. Please make sure that you read all of the item description and ask me any questions before purchase. I don't want any problems after the item is already shipped. If you fail to read all of the description and ask me questions before purchase, I cannot be responsible. I cannot read your mind, so please ask me all questions before purchase. You can always get a hold of me. I usually answer my emails right away (or within a few hours). And I'm very easy to talk to. Don't be shy, and I promise I don't bite.

***I SHIP TO YOUR PAYPAL ADDRESS. So please make sure that this is correct. If you need your package shipped to another address (other than what is listed on your paypal account), please leave me a note upon check-out and/or email me. Please do NOT leave me a note through paypal because I will not see it before your item is shipped out and it will be too late. Thanks.

This shop accepts Etsy Gift Cards.