Customized cell phone covers and felt accessories
StudioBIG's Shop Policies
With Studio BIG we love to design and create al kind of felt accessories.
Cell phone covers, ereader sleeves, but also photo album cases and book covers and felt jewelry.
The items listed are merely an example of what is possible. Each item will be produced on order in the specified size, colours and design.
Items that will be designed and created on demand. The production will start after payment of the agreed amount (after we have agreed on design and colour).
All items will be packed in an envelpe and shipped via regular mail without tracking or tracing possibilities nor insurance, unless specifically stated otherwise.
When these services are required, the customer must indicate this in the order and additional shipping charges will apply.
Large items (play tents) wil be send by regular parcel service. Tracking number will be provided. No insurance is included. When insurance is required, customer should indicate so in the order and additional shipping charges will be applicable.
We will not be held responsible for any loss or damage during transport. Shipping will be regular shipping without insurance. For additional services additional fees will be charged.
Customer is responsible for providing the correct shipping address. Any loss of goods because of wrong shipping address will not be refunded.
Refunds and Exchanges
In our process we will always first agree with you on the design and colors before the production will start. This way we ensure that we will create an item that you would not want to return :-). Make sure you take measurements carefully to avoid surprises upon arrival. Measurements will always be mentioned in the listing and we can not accept returns because of wrong measurements.
Personalized products can not be returned.
When you still need to return a standard product this can be done within 14 days after receipt.
Vleuten, The Netherlands
Last Updated February 21, 2014