Luxe cake tops by Studio Bloom Iowa! Custom monogram Wedding Cake Toppers guaranteed add the perfect one-of-a-kind, glam touch to your wedding day! Silk bridal bouquets & wedding hair accessories also available. Fresh… read more
StudioBloomIowa's Shop Policies
Thanks for choosing Studio Bloom!
To create eye catching and unique pieces that make people feel beautiful and to fulfill a need a person may not find anywhere else.
I take great pride in my work and hope you will discover the perfect item for you here in my Etsy shop. Please feel free to contact me about custom work!
I accept Paypal and Etsy direct credit card payment for purchases.
Sorry, I do not accept checks or money orders at this time.
All products are shipped to you via USPS Priority Mail. Cake Toppers include free shipping. General shipping time estimates are as follows:
US shipping-2-5 business days
Production and shipping times are listed on each individual item's listing page under the Item Details tab, as well as in the Shipping & Policies" tab.
if you are interested in receiving an item faster than the stated times above, please contact me for inquiry. Additional rush fees and shipping costs will apply. Please keep in mind that my custom cake tops involve multi-step processes of paint & lacquer, and unfortunately they require a couple days alone to dry!
*Please be aware that I will do my absolute best to accommodate rush items, however I cannot be responsible for any late items that are ordered too close to an event date.*
I will gladly combine shipping for multiple items.
--Rate and Shipping Methods--
Rates are for USPS Priority Mail International video box. Because of high Priority Mail rates, I use this box to save on your shipping costs. My standard cake top packaging box (the "pretty packaging box" inside the shipping box) does not fit in this box, instead it will be carefully wrapped with packaging material to protect it.
Dowels will not be pre-glued into cake top, but will be included in the box, ready for gluing with a dab of wood glue and inserting into the pre-drilled holes in the bottom.
If you would like to have your cake top packaged in the "pretty packaging box" for presentation purposes, please let me know and I will send you a shipping quote. It is more than double my standard USPS Priority Mail because of larger shipping box requirements.
--Ship time and Customs--
International shipping 7-14 business days average, but not guaranteed.
Orders can take upwards of 4-6 weeks to arrive, please be aware of the time. In the rare event of a package loss, please contact me via Etsy and so I can do what I am able to make it right.
Please be aware of your countries' VAT (value added tax) or Customs fees that may be related to your order. Depending on the country, the fees can be rather significant. Any customs, VAT, import charges, etc. are the responsibility of the buyer or package recipient.
I ship directly to the address given upon checkout, so please be sure all your information is correct. (If you do not provide me with the correct address, I am not responsible for lost or undelivered packages)
By law, I am required to fill out the customs documents with the true value of the merchandise. I will not falsify customs documents in order to avoid these fees. Thank You!
Refunds and Exchanges
Your cake top is custom created & finished to order just for you, so refunds and exchanges are not accepted unless there is something wrong with your order upon arrival (for example, it arrives broken, not what you ordered). Cake tops cannot be returned or refunded due to monitor color misrepresentation. If you are unsure of color, please order a color sample prior to your cake top order. If there is something awry with your order, please contact me within 5 days of receipt of your cake top and I will do everything I can to make it right.
*********Bridal Bouquets & Hair Pieces************
Due to the custom nature and the one time usage of these items, refunds or exchanges are not accepted on any wedding listings. I guarantee to keep regular contact between myself and the purchaser to fine tune the piece and ensure the item is to expectations. Pictures of your item may be sent during the creation process to ensure the order is correct and you are a happy Bride:) .
I want you to be satisfied with your purchase. If you would like to return your unworn jewelry, please contact me within 30 days of purchase for a return inquiry.
Please return the unworn, original product as you received it (with the studio bloom product packaging). Return shipping is the responsibility of the buyer, and will not be refunded.
Additional Policies and FAQs
Cake Top Care, Storage, & Display
Your custom cake top is created with baltic birch plywood. To clean your cake top, wipe down with a soft, dry cloth only. Please do not attempt to immerse the cake top in water. This will ruin the finish and cause the wood to swell.
Store your cake top in a dry location, protected from extreme temperature changes, in its original packaging. If you choose to display your cake top as a keepsake after your wedding, choose a location away from direct sunlight and extreme temperature changes to keep your monogram looking vibrant and beautiful for years.
The bamboo dowels are glued in place to ensure a secure connection with your cake top. The dowels may be cut off for post-wedding display purposes, simply use a pair of flush wire cutters (if you don't have any, they can be easily found at craft supply stores in the jewelry section) to carefully snip the dowels at the base of the monogram.
Cake Top Color Choices
I do offer many different color combinations to suit many tastes. While I do my best to accurately represent color swatches on the website, colors may slightly differ from the appearance on your display. I cannot be responsible for color variances due to differences in monitor settings. Items cannot be returned due to monitor color misrepresentations.
We offer mailed color samples for your convenience and peace of mind here: https://www.etsy.com/listing/158749309/ombre-cake-top-color-sample-custom?ref=shop_home_active
Custom (or even more custom!) Cake Top Orders
Like my cake tops but don't see exactly what you're looking for? Perhaps you want a font that I don't have listed or a different color mix? Contact me and I will do my best to help you create exactly the cake top combination that is perfect for you.
Individual Monogram Size Chart
I have created a chart that gives approximate sizing for each individual monogram, according to cake top height and font. Click on the link below and scroll down just a bit to take a look at the chart:
Last Updated April 1, 2014