Privacy Policy
Last Updated: August 11, 2026
Thank you for visiting and purchasing from my Etsy shop.
This Privacy Policy explains how I collect, use, store, and protect personal information when you purchase an item from my shop, contact me, or otherwise interact with my Etsy shop.
I respect your privacy and only use personal information when it is necessary to process your order, communicate with you, provide customer service, comply with legal obligations, or otherwise operate my shop.
1. Information I Collect
When you place an order or contact me through Etsy, I may receive or have access to certain personal information provided through Etsy, including:
Your name
Email address
Shipping and delivery address
Billing information, where made available to me by Etsy
Telephone number, when necessary for delivery or order fulfillment
Order details, including the items purchased and transaction information
Information you provide in messages sent through Etsy
Any additional information you voluntarily provide to me in connection with your order or a customer service request
I do not receive or store your full credit card number or other complete payment credentials. Payment processing is handled through Etsy and its payment providers.
2. How I Use Your Information
I use your personal information only when reasonably necessary for the operation of my shop and fulfillment of your order.
This may include using your information to:
Process and fulfill your order
Prepare and ship your purchased items
Provide delivery information to postal services or shipping carriers
Communicate with you about your order
Respond to questions, requests, or customer service inquiries
Resolve problems involving your order
Process refunds, cancellations, or other transaction-related requests
Keep appropriate business and transaction records
Comply with applicable laws, regulations, tax requirements, or legal obligations
Protect my shop and customers against fraud, abuse, or unauthorized activity
I do not use your personal information for purposes unrelated to your transaction unless you have provided appropriate consent or the use is otherwise permitted by applicable law.
3. How I Share Your Information
I only share personal information when it is necessary to fulfill an order, provide a service related to your purchase, comply with the law, or protect legitimate rights and interests.
Depending on the circumstances, your information may be shared with:
Etsy
Your information is processed through Etsy as part of the purchase and selling process. Etsy has its own Privacy Policy and Terms of Use governing its collection and processing of personal information.
Shipping and Postal Services
When you place an order that requires shipping, I may provide the necessary information, such as your name and delivery address, to postal services, shipping companies, or other delivery providers so that your order can be delivered.
Service Providers
I may use third-party service providers when necessary to fulfill an order or operate my business. These providers may only receive information reasonably necessary for the service they provide.
Legal Authorities
I may disclose personal information when required to do so by applicable law, regulation, court order, governmental request, or other valid legal process.
I do not sell your personal information to third parties.
4. Information Shared Through Etsy
Please note that Etsy is an independent marketplace and processes personal information according to its own policies.
When you purchase an item through Etsy, some information is necessarily processed by Etsy in order to facilitate payment, fraud prevention, customer support, order management, and other marketplace functions.
For more information about how Etsy handles personal information, please review Etsy's Privacy Policy.
5. Data Security
I take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
I only access and use customer information when it is necessary for the purposes described in this Privacy Policy.
However, no electronic transmission or storage system can be guaranteed to be completely secure. For this reason, while I take reasonable precautions to protect your information, I cannot guarantee absolute security.
6. How Long I Keep Your Information
I retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Order and transaction information may need to be retained for longer periods when required for accounting, tax, legal, dispute-resolution, fraud-prevention, or other legitimate business purposes.
When personal information is no longer necessary and there is no legal reason to retain it, I will take reasonable steps to delete, anonymize, or otherwise dispose of it securely.
7. Your Privacy Rights
Depending on your country or region and applicable data protection laws, you may have certain rights regarding your personal information.
These may include the right to:
Request confirmation of whether your personal information is being processed
Request access to your personal information
Request correction of inaccurate, incomplete, or outdated information
Request deletion of personal information when legally applicable
Request information about how your personal information is shared
Object to certain types of processing where applicable
Withdraw consent where processing is based on consent
Request restriction of processing in circumstances provided by applicable law
Request data portability where applicable and legally provided
Under Brazil's General Data Protection Law (Lei Geral de Proteção de Dados Pessoais – LGPD), data subjects have rights concerning the processing of their personal information, subject to the conditions and exceptions established by law.
To exercise a privacy-related right, please contact me using the contact information provided below. I may need to verify your identity before responding to certain requests.
Please note that some information may need to be retained when required by law or when necessary to establish, exercise, or defend legal claims.
8. International Data Transfers
Because Etsy is an international marketplace, your personal information may be processed or stored in countries outside your country of residence as part of Etsy's services and the fulfillment of your order.
Third-party service providers, including Etsy, payment processors, shipping providers, and other service providers, may operate in different countries.
Where applicable, the processing of your information is subject to the privacy and data protection laws governing those services.
9. Children's Privacy
My shop is not intended to knowingly collect personal information directly from children.
If you are under the age required to make a purchase independently under the laws applicable to you, please use Etsy and my shop with the involvement and authorization of a parent or legal guardian.
10. Cookies and Similar Technologies
My Etsy shop is hosted and operated through Etsy.
Etsy may use cookies and similar technologies as part of its website, applications, security, analytics, personalization, and other services.
I do not independently control Etsy's use of cookies or similar technologies. For information about Etsy's use of cookies and your available choices, please refer to Etsy's applicable privacy and cookie policies.
11. Third-Party Services
My shop may rely on third-party services, including Etsy, payment providers, postal services, shipping carriers, and other providers necessary to complete and support transactions.
These third parties may process personal information according to their own privacy policies and terms.
I recommend reviewing the privacy policies of any third-party service you use or interact with.
12. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business practices, applicable laws, Etsy's services, or other relevant circumstances.
When this policy is updated, the revised version will be posted in my Etsy shop with an updated "Last Updated" date.
13. Contact
If you have any questions about this Privacy Policy, would like to request information about your personal data, or wish to exercise a privacy right, please contact me through Etsy Messages.
Shop Owner: EDUARDA HELOISE DE SOUZA COSTA
Etsy Shop: STUDIO DUDINKAH
Country: Brazil
Privacy Contact: EDUARDA.HSOUZA@GMAIL.COM
I will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.
Thank you for trusting my shop and for respecting the privacy practices described above.
