Announcement    Studio Jesse James Architects is an architecture, design, and fabrication studio. We are a husband and wife team proudly based in Lexington, KY. Please visit www.studiojessejames.com to find out more about who we are and what we do.

What you will find here are architect-designed, handmade furnishings and housewares handcrafted in-house with eco-friendly finishes, local materials, and an acute attention to detail. All plants are handpicked, many are home grown, and specially curated to offer mature, beautiful, and healthy plants ready to display.

We are pleased to announce that as of 2022 we are membered with Kentucky Proud and many of our products carry that designation. "When you see the Kentucky Proud logo, you can be assured those products are raised, grown, manufactured, or processed in Kentucky by Kentuckians."

ADDITIONAL PRODUCT INFORMATION:

For PLANT products:

We are a certified nursery in the commonwealth of Kentucky License No.1A, which is inspected by Agricultural Experiment Station Office S.R. Palli (State Entomologist) in Lexington KY. Our license will come up for inspection again June 30th 2023. As stated "This is to certify that the nursery stock belonging to Studio Jesse James...in Lexington has been inspected by a duly appointed inspector fro this office, in accordance with the provisions of the Kentucky Nursery Inspection Law enacted at the Regular Session of the General Assembly in 1926, with subsequent revisions and said stock was found to be apparently free from dangerous insects and plant diseases. This license is valid during the effective licensing period shown above; unless sooner revoked."

We are also certified with USDA. Our plant import and export permit number is p37-20-02541.

1. Our shippings prices have raised. This is due to shipping prices raising with our shippers. We only offer discounted shipping rates through purchases made on our website studiojessejames.com. If you have already completed a purchase on etsy, we cannot credit you back for any shipping overages.

2. If you are experiencing shipping delays, this is beyond our control. We have tried to find the fastest route to you all, but unfortunately shippers are experiencing delays. While USPS use to be the fastest for smaller boxes, particularly to the west coast, we have found that they are delaying too long and heat-packs stop working due to delays. So we primarily use fedex at this point. If you live in a mountainous area (or an area that is not near a central fedex hub), that is hard to get to, unfortunately there will be delays with the shippers, and we would recommend holding off on buying plants until the season warms up in march.

3. If we have shipped your plant via USPS and your package has been delayed by more than 10 days, or you receive a plant after a week and it is dead, you will need to file a claim with USPS, all plant purchases are 100% insured at the time of shipment. Most of the time your money is returned. If for whatever reason your claim is denied by USPS, please submit to us the denial letter and we will firstly replace the plant you have purchased, and if we do not have anymore in stock, we will refund you your money back on the plant. Please be aware that while we are here to help, but as a small business we cannot recoup the money for lost or damaged packages, like a buyer can. Which is why we ask all buyers to file their own claims for lost or delayed packages. If you cannot file a successful claim, as stated, we will then help to resend or refund.

4. Lastly, if you decline to order a heat-pack in winter, and your plant experiences cold damage during its travel, we will not refund for this plant. Please be aware that if your area is experiencing warm weather, other parts of the country may not be experiencing this, and the plant may have to travel through these cold parts. While we do our best to remind customers to buy a heat-pack, we cannot warranty the success of a plant that travels with no heat-pack in the dead of winter.

For WOOD products:

1. All items are 100% designed and handmade in-house. Some items are in stock and ready-to-ship, others made-to-order. If you have specific a lead time for your project, please contact us and we'll see what we can do!

2. Solid wood products are locally sourced and carry the Kentucky Proud designation.

3. Many items can be customized to fit your needs, though we ONLY offer this through our website at studiojessejames.com. Please contact us there for custom related inquires.

4. If you are looking for discounted shipping, please contact us through our website at studiojessejames.com.