StudioKismet

Studio Kismet

1 Sale

StudioKismet

Studio Kismet

1 Sale On Etsy since 2011

StudioKismet

Contact shop owner

StudioKismet

Shop policies

Last updated on June 30, 2011
welcome to Studio Kismet, based in the little town of cheltenham, uk, and dedicated to creating beautiful, unique items that have a sense of cool uniqueness and quirk!

new items are always being added, so please shop often and me to your favourites!

queries regarding custom orders and personalised items are welcomed, so i really hope that whatever your needs, i can create something for you that you will absolutely love! all items are made in my little shared studio and infused with my love for experimenting with materials and techniques.

i can easily be contacted through etsy, or at StudioKismet [!at] hotmail.co.uk

i hope you enjoy browsing through my creations,

love, Kismet x


PS i have a rather soft spot for tapirs, so when possible, some of my profits go to Tapir Conservation - a deserving and under-appreciated cause!

Accepted payment methods

Payment
i accept paypal payments made out to: katyshih [!at] hotmail.com. if you need to make a payment some other way, please feel free to convo me before making your purchase and i'll do my best to make this possible!

payment is really expected at time of purchase, so please wait until you are ready to pay to place your order, and definitely try to pay within 7 days!
Shipping
i aim to ship items once or twice a week - if you need an item by a certain date, please contact me BEFORE making any purchases so i can make sure that this will be possible and i will do my very best to get items to you in time!

items will be packaged with great care and attention so they arrive safely and in perfect condition. i try to keep postage costs down by recycling packaging wherever possible, and by using second-class post (or equivolent for international items), so that i can pass on my savings to you.

if you require first-class (or similar), or any insurance, PLEASE CONTACT ME IN ADVANCE for quotes, and if you would prefer your packaging to definitely be NEW, let me know beforehand so i can accomodate this!

international orders may take a while longer that UK orders - please ask me for an estimate of timings if this is a concern.
Refunds and Exchanges
generally, all sales are final and as all items are handmade and photographed as thoroughly as possible, you should receive what you expect, and i hope that you will love your purchases.

if something goes unexpectedly wrong and you receive an incorrect item or you believe the description to be drastically inaccurate, please convo me or contact StudioKismet [!at] hotmail.co.uk and of course i will do my very best to remedy the situation, either through refund or exchange.

please make sure you read product descriptions carefully to avoid unwanted surprises, as i cannot afford to issue refunds willy-nilly, and can only really do this in extreme circumstances!

unfortunately, as this time i cannot afford to refund any items which are lost or damaged in the post, so if you wish to include postal insurance, please request this before making a purchase!
Additional policies and FAQs
customer satisfaction is very important to me. i am a new shop and it is just me in my little studio, working evenings and weekends around my full-time day job, so please bear this in mind when making purchases/enquiries!

i work very hard to make sure my customers are 100% happy with purchases and service, and hope that you will love shopping here,

love, Kismet x