StudioLO2011

Personalized Wedding Trees. Original Art. Invitations.

704 Sales

StudioLO2011

Personalized Wedding Trees. Original Art. Invitations.

704 Sales On Etsy since 2011

0 out of 5 stars
(119)
Shop owner

Lisa

Contact

StudioLO2011 is taking a short break

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Note from shop owner Thank you for visiting! The shop will be on vacation until further notice. If you have any questions about an item, please send me a message and I will reply ASAP.

Note from shop owner

Last updated on Mar 16, 2015

Thank you for visiting! The shop will be on vacation until further notice. If you have any questions about an item, please send me a message and I will reply ASAP.

Lisa

Contact shop owner

Lisa

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Shop policies

Last updated on October 10, 2013
Thank you for visiting Studio LO. Your business and support are very much appreciated! Please contact me with any questions, and with custom orders.

TURNAROUND TIME
PRINTS: Once payment has cleared and the proof is approved, your print will be ready to be shipped within 7-14 days. Items will be shipped to the address on your etsy account unless the buyer specifies otherwise. RUSH orders are available for a $10 fee. Please convo me if RUSH is needed so I can create a reserved listing specifically for you that will include the fee.
INVITATIONS: Once payment has cleared, you will receive a proof within 48 hours. All final hi-res jpegs will be emailed to the address you have on your etsy account unless the buyer specifies otherwise. RUSH orders are available for a $5 fee. Please convo me if RUSH is needed so I can create a reserved listing specifically for you that will include the fee.

PACKAGING
8x10 and 11x14 prints are placed in a protection sleeve and mailed in a rigid cardboard envelope. 13x19 prints and larger are rolled, placed in a protective sleeve and mailed in a tube.

LOST PACKAGES
I cannot be held responsible for lost packages. I can offer a discount if a print is lost and needs to be reprinted. If you do not receive a package, I must be contacted within 30 days. After 30 days, I will not be able to help.

DAMAGED PACKAGES
I cannot be held responsible for damaged packages. If you opt for insurance and your package is damaged, you will need to contact me, take pictures of the package and return the package to the post office. I will file the claim.... and I will have the artwork reprinted and shipped at no charge to you. If you don't opt for insurance, I can offer a discount if a print is damaged and needs to be reprinted.

Accepted payment methods

Payment
I only accept PAYPAL payments. Please note that eChecks through PayPal can take up to 5 business days to clear.... and will slow the process of your purchase.

Orders must be paid for within 72 hours. If payment is not received, the order will be cancelled unless the buyer has contacted me.
Shipping
ENVELOPES (domestic and international)
All 8x10 and 11x14 envelopes will be shipped via USPS first class. First class mail does not guarantee delivery time, but usually takes 3-5 business days to arrive.

TUBES (domestic)
All 13x19 prints and larger will be shipped in a USPS triangle priority box. Priority usually takes 2-3 days to arrive. If you would like to upgrade your shipping to overnight please convo me. You may also opt to get insurance. All prints are loosely rolled, wrapped in bubble wrap and inserted in a USPS priority triangle box.

TUBES (international)
All 13x19 prints and larger will be shipped in a tube via USPS first class. First class mail does not guarantee delivery time, but usually takes 7-14 business days to arrive. International can take up to 1 month to arrive. For protection, all prints are rolled, wrapped in bubble wrap and inserted in a heavy weight tube.

Shipping rates include: shipping, handling and packaging.
Refunds and Exchanges
Most importantly, I want you to be happy with your purchase.
If you have any issues or concerns, please let me know.
Additional policies and FAQs
Colors may vary due to differences in screen calibrations.