StudioLeau

Privacy Policy

This Privacy Policy explains how I collect, use and protect your personal information when you purchase from my Etsy shop.

1. Information I collect

To fulfil your order, Etsy provides me with certain information, such as your name, email address, order details, payment status and any information you choose to provide in a message.

For digital products, I do not need or collect a postal address unless Etsy provides it as part of the order process.

2. Why I need your information

I use your information only when necessary to:

fulfil your order and provide access to your digital product;
respond to your messages or customer service requests;
resolve issues with your order;
keep records for tax, accounting or legal obligations;
comply with Etsy’s policies and applicable laws.
3. Legal basis for processing

Under the GDPR, I rely on the following legal bases:

Contract: to process and fulfil your order.
Legal obligation: to keep records required for tax, accounting or legal purposes.
Legitimate interests: to provide customer support, protect my shop and improve my products, as long as those interests do not override your rights.
Consent: where you have clearly given consent, for example if you choose to sign up for a mailing list. At the moment, I do not use buyer information for email marketing unless stated separately and consent is collected.
4. Sharing your information

I only share your personal information when necessary.

This may include:

Etsy, as the marketplace through which the order is placed;
payment processors, as required to process your payment;
professional advisers, such as an accountant, if needed for tax or legal obligations;
legal authorities, if required by law.

I do not sell your personal information.

5. How long I keep your information

I keep order-related information only for as long as necessary for tax, accounting, legal and business record purposes.

In general, I may keep order records for up to 7 years, unless a longer period is required by law. Etsy may also keep information according to its own privacy policy and retention rules.

6. Your rights

If you are located in the EU, UK or another region with data protection rights, you may have the right to:

access the personal information I hold about you;
request correction of inaccurate information;
request deletion of your information, where legally possible;
object to or restrict certain processing;
request a copy of your information;
withdraw consent where processing is based on consent.

You can contact me through Etsy messages to make a request. You may also contact Etsy directly regarding information Etsy holds as the marketplace.

7. Transfers outside the EU

Etsy is an international platform. Your information may be stored or processed outside your country, including outside the European Economic Area. Where this happens, Etsy and relevant service providers are responsible for applying appropriate safeguards according to their own privacy policies.

8. Contact

For privacy-related questions, you can contact me through Etsy messages.

Shop owner: Studio Leau
Shop name: Studio Leau Templates
Location: Belgium