Anonymous on Jul 15, 2012
I bought a set of earrings that looked really great on the website, but weren't quite as I had hoped when they arrived. One piece of each earring was mismatched,so I asked if I could return them. n nStudio Red Door wouldn't offer a refund, to my deep frustration. Apart from this one fault the product was fine, and delivery was prompt, but if you buy from these guys and don't get what you hoped for, you won't get your money back. Definitely worth bearing in mind.
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Exceptions: We will offer a refund if an item is damaged upon arrival and exchanges on a case to case basis.