Handpainted Personalized Kids Gifts Room Decor
StymiepieStudios' Shop Policies
Welcome to Stymiepie Studios, the home of unique handpainted personalized gifts. Every piece is made to order so that each one reflects the person it is created for. Whatever the request, my job is to understand my clients vision and translate it into a reality. I can paint anything that you can dream of, so let me make your dreams come true.
I accept payment via Paypal...Discover, Mastercard, Visa, Visa Check Card, etc.
We will process your order once payment has been received.
According to Etsy policy, only a seller may cancel a placed order. If you are a buyer who wishes to cancel a transaction, please contact me (the seller).
We offer discounted shipping on multiple orders. The initial cost of shipping will be determined by the weight of the item purchased. For example, shipping for a piggy bank is greater than shipping for a baby wipes travel case. Contact me for reduced shipping rates.
WHEN PURCHASING LETTERS ONLY: the initial shipping cost will be $4.95 and $0.50 for each additional letter.
If your order is damaged during shipping, and you contact me within 7 days of receipt, I will replace the item or offer a refund of the purchased value up to $100. If your order exceeds $100, I recommend purchasing delivery insurance for a minimal extra charge. Although we carefully package every item, this service is recommended. Contact seller if you would like to add this option.
I use USPS , but if you specify UPS or FedEx. , the additional cost will be charged to the customer.Please specify at time of purchase if you prefer a particular method of shipment. Otherwise, method of shipment will be chosen by seller.
We offer international shipping, however, buyer is responsible for any additional customs and/or shipping charges. Please contact me if you are interested in international shipping. If your country (home sweet home) is not listed, please contact me so that i can give you a shipping price. These prices are estimates based on current rates - if postage turns out to cost less, i will cheerfully refund the difference to you!
Because each piece is crafted specifically to your specifications, please allow 2-4 weeks for hand painted items to ship. We also offer a "rush service" for an additional fee. Please contact me if you require rush service.
Gift wrapping can be added for an additional charge. I will be happy to include a "personally crafted for you by Stymiepie Studios" gift card with your personalized message.
Refunds and Exchanges
There is a 100% guarantee on my products. If you are not completely satisfied with my work, you can return the product to the seller within 7 days of receipt and receive a new product in exchange or a full refund. We are not responsible for return shipping charges.
If a name is misspelled by the customer at the time of order, return shipping for correction will be paid for by the customer, as well as shipping back to the customer after corrections are made.
Last Updated December 20, 2011