Subtle Smiles

Maroubra, Australia · 5 Sales


Subtle Smiles

Maroubra, Australia 5 Sales On Etsy since 2012

Shop owner

Joy Wu


Announcement   We're all about making and selling small, handmade, hard-to-find, unique gifts.


We're all about making and selling small, handmade, hard-to-find, unique gifts.

Joy Wu

Contact shop owner

Joy Wu


Testing the Waters

Three girls with the same passion for crafts.

Seems like a typical story, but we're hoping that we won't have a typical ending!

Joy Wu (owner) has always had a passion for arts and crafts. She inherited her affinity towards art from her mother. Ever since she was little, whenever she had an art project... her mother would always have all the things she would ever need for the project. Paper, glue, scissors, clay, paint, carving knives, yarn, needles, etc. You name it, she had it. With that kind of art environment, Joy learned to love art and to explore art.

As a Joy grew older, she found herself drawn to certain types of art. But going into business never really crossed her mind. It wasn't until she started to noticing that a lot of her friends were encouraging her to create an Etsy account and try it out. As a recent graduate with a lot of time on her hands... she thought... why not? It doesn't hurt to try new things.

Around the web
Shop members
  • Joy Wu

    Owner, Maker, Designer

    Joy is currently a student, studying to be an international translator/interpreter. But, in the meantime, she also has secret hopes and dreams of owning her own arts and crafts store.

Shop policies

Last updated on February 25, 2014
Hello! And thank you for taking a look around our shop. We hope you like what you see!

Everything in our store is handmade, and we try to make them as sturdy as possible. However, the items which are made out of polymer clay can be fragile, so please be careful with them. Also, please note that some of the colors of the actual item may vary slightly from the picture.

We are happy to announce that we also accept custom orders, so please do not hesitate to ask us to create something, just for you! Allow up to 2 weeks for us to completely process your order and ship it out (includes time from date of contact, up until date of shipment).

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Please pay through Paypal or with a credit card.

Cancellations and changes for custom-made items must be sent within 7 days of purchase of the product, or else original payment will still be required.

For custom made items, if the reserved item is not purchased within 7 days of posting, the item will be re-listed and free to be purchased by other shoppers.
Our shipping is completed and processed through Etsy, using USPS.

Most of our more fragile items will be boxed, and shipped out with bubble wrap.
Refunds and Exchanges
If the item you receive is damage from the shipping process, please contact our store within 3 business days of receiving the item and include a photo of the item and an explanation. Upon assessment, we will either replace or exchange the item.

If you are ever unsatisfied with your product, please message us with the problem, and we will gladly see if it is eligible for an exchange or return.

I do not give refunds.

No exchange or refund after 14 days of receiving the product.
Additional policies and FAQs
These policies are not set in stone, but merely guidelines. Many things can be subject to change, depending on a case by case situation. Please message me with any questions or concerns and I would be happy to answer them.