Announcement Welcome to Such Great Heights!
Welcome to Such Great Heights!
kargabacak on Jan 6, 2016
I bought this to hang my daughter's dress up costumes. She can easily get them off and put them back on the rack. It is well made, easily put together and beautiful. Thank you!
For The Dreamers
In 2012, Such Great Heights the children's brand was launched by us, Ryan and Jo, partners in work and life.
In the time preceding this milestone, we collectively trained in disciplines including filmmaking, photography, advertising, woodwork, fashion design and paediatrics. Then we welcomed two daughters into our lives and subsequently were thrust into the world of children's products. We soon became disenchanted with the uninspiring, one dimensional toys that were on offer. In a quest to prompt our children to explore their creativity we began making our own toys, with a focus on setting the stage for rich imaginary play. From these humble beginnings, the seeds for Such Great Heights were sown.
In four short years, the brand has garnered a fiercely loyal following and our beautiful timber and textiles products have made their way into countless homes and stores around the world. Our latest product release celebrates a new direction & more rounded offering for the brand, with an expansion into home decor, women's and children's apparel, accessories and timber toys soon to follow.
We have relished the opportunity to collaborate with renowned Australian and International artists on our ever evolving collection. All products are proudly designed by us and our small team of producers in Australia and the USA, to create high end, ethically made goods with a design aesthetic welcomed by children and adults alike.
We invite you to join us and follow our journey via Instagram @suchgreatheights_kids
Alternatively, send us a message! We would love to hear from you.
Ryan & Jo x
Ryan and Jo
Owner, Maker, Designer
In 2012, Such Great Heights was launched by us, Ryan and Jo, partners in work and life. We have drawn on our experiences in a myriad of creative industries to create beautiful products for children and adults alike.
A family owned USA timber production facility producing ethically made goods for the past 100 years.
A worker owned cut & stitch facility in the USA. Re-investing in local communities, paying fair wages & making goods of the highest quality.
A world class, family owned textiles print house in the USA.
Partners in work and life, we have drawn on our collective experiences in filmmaking, photography, woodwork, fashion design and paediatrics to launch 'Such Great Heights'.
Simple & beautiful, this evolving range of keepsake pieces will be welcomed into the homes & hearts of stylish parents & kids alike.
x Ryan & Jo
Accepted payment methods
- Accepts Etsy gift cards
- Other Method
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.
Australian customers - we can also accept Credit Card payments over the phone, direct bank deposit, cheque/money order. Please contact us if you want to use this method.
We tend to send smaller, inexpensive items via the Postal Services & larger items via a Courier service, with end to end tracking & signature on delivery.
We will endeavour to get your order to you asap & most are dispatched within 2 working days. Please see the specific listing for more accurate lead times. Once dispatched, we will send you an Etsy conversation & tracking number, where applicable.
We pride ourselves on packing our parcels so that they arrive safe and sound.
Please also note all duties and taxes charged by customs of the destination country are the sole responsibility of the buyer and will not be refunded or reimbursed by Such Great Heights for any reason. If unsure, please check with your local customs office if on any duty you may incur (if any).
Any questions, we are happy to help. Please send us an Etsy conversation, or email us at mail [!at] suchgreatheights.com
Refunds and Exchanges
Please send us a message with ‘Return request’ as the subject heading.
CHANGE OF MIND RETURNS
If you wish to return an item because you have changed your mind, Such Great Heights will offer you a refund, less the freight costs, if the following conditions are met.
Returns must be received within 10 days of receiving the order.
The product/s are still in their original packaging with tags attached. Products must be re-saleable, unworn, unused & still in original condition.
Please note: Return postage costs for ‘Change of Mind’ returns must be met by the buyer & under no circumstances will be paid for by Such Great Heights.
If your product is deemed to be faulty or of unacceptable quality, we will gladly accept your return & either refund in full, or re-supply you with another product of similar value, subject to availability. Please contact us first via an Etsy conversation, as we may be able to arrange another suitable resolution e.g. supplying a component/s to rectify the fault. This will be honoured three months from the original purchase date & on a case-by-case basis thereafter.
We will accept refunds if the product is not fit for its intended purpose or does not match the sample or description, as displayed on the website. Important: Most of our products are hand finished & created from natural materials. It is inevitable that there will be slight variations. To us, this makes your product unique & we encourage you to embrace this. Please also bear in mind that all computer screens & mobile devices display colours differently. Please consider the aforementioned before getting in touch with us.
Additional policies and FAQs
We will consider custom orders (time permitting) & have taken on many in the past. Please drop us a line with your request / idea & we will get back to you asap.
W H O L E S A L E
We are currently stocking many beautiful stores in Australia, the USA & Canada. We will soon be offering stockist opportunities in Europe too & have an representative in Denmark.
We are always interested to hear from retailers, trade and creatives, so please send an introductory email to ryan [!at] suchgreatheights.com Thanks in advance!
O T H E R P O L I C I E S A N D I N F O
Such Great Heights (SuchGreatHeightsKids) reserves the right to refuse a sale to anyone with a history of abusive feedback and/or malicious behaviour towards other Etsy members.
If you have any questions about any of our items or policies please do not hesitate to contact us either by sending us an Etsy conversation.