SudDouce

Sud Douce

Louisiana, United States · 35 Sales

SudDouce

Sud Douce

Louisiana, United States 35 Sales On Etsy since 2011

0 out of 5 stars
(10)
Shop owner

Sud Douce

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SudDouce is taking a short break

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Note from shop owner Thank you for stopping by, but Sud Douce is currently closed from December 18 'til January 20th. Please come again and see us when we reopen!

Note from shop owner

Last updated on Apr 29, 2013

Thank you for stopping by, but Sud Douce is currently closed from December 18 'til January 20th. Please come again and see us when we reopen!

Sud Douce

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Sud Douce

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Shop policies

Last updated on April 27, 2012
I want you to be happy and have a pleasant shopping experience. If there's any special accommodations that you might need, please let me know!

This shop is run out of Louisiana, so please keep this in mind for shipping purposes and time expectancies.

Accepted payment methods

Payment
Payment Method: This shop only accepts payment through Paypal.

Payment Deadline: All orders must be paid in full within seven (7) days or it will be canceled, unless the item's description specifies differently.

Cancellation: If you'd like to cancel your order, please do so within 48 hours or no refund will be made.
Shipping
Please allow seven (7) to ten (10) days for your item to be shipped.

If the item is needed before that time, an expedited fee may be applied to the item's shipping fee.

Due to the variety of items being sold, no consistent shipping style or packaging can be guaranteed. If you'd like your item to be shipped by a specific carrier or packaged a certain way, you may contact me with your concern.
Refunds and Exchanges
Refunds:
You may receive a refund if any of the following apply;

• If you cancel your order within 48 hours of purchase.

• If you receive your item damaged, proof of such damage in the form of a photo must be provided within 24 hours. The photo must be sent through email with the subject "DAMAGED ITEM". You will receive your refund depending on the validity of the circumstances. Not every situation will be treated the same.

• If the item sent to you is NOT the item you purchased in the shop, please send an email within 48 hours. A refund will be given upon the return of the item with any shipping costs also incurred.

Exchanges:
If you received the correct item you purchased and are not happy with it, an exchange can be made on a case-by-case basis. Exchanges can only be made with undamaged items that are returned in the same condition as they were sent. Only items of equal value can be exchanged for each other unless items of lesser value in multiple count can make up the difference.
Additional policies and FAQs
You do have the option of making a custom order which allows the customer to change font, size, images, and other features of the pieces being sold.