Sugandya

New stuff coming soon!

Charlotte, North Carolina

Sugandya is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Sugandya is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on October 7, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 3 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please notify me within 7 days of getting your item. Buyer will be responsible for return shipping. Item must be in the same condition (unused) as it was when you received it.

For refunds, we charge a 25% restocking fee + buyer will be responsible for the cost of return shipping.

Paper goods (stickers, prints) and original artwork are also non-refundable.

Refunds will not be issued for buyer's remorse.
Payment
We accept Etsy's Direct Checkout, Paypal (Preferred), and Money Orders. No personal checks will be accepted at this time.
Shipping
For non-US orders, you will be responsible for customs, VAT, and any seizures held at the border. I cannot calculate potential fees for your country and Etsy

For the sake of seller and buyer safety and sanity, all of my items come with tracking. Unless otherwise noted, shipping is calculated.

Shipping is usually done between 1-3 business days. Some items are made to order and will be shipped as soon as they're ready. Digital items should be available for download immediately after purchase.
Additional policies and FAQs
RIGHTS REGARDING COMMISSIONS
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+++ Art involving original characters (mascots, etc.) and portraits:

I retain rights over commissioned artwork for purposes of my portfolio for self-promotion. With the exception of artbooks that showcase my strongest work during a time period, no sales or reproduction of these works on an individual level will ever be made.

You may revoke any of these rights by paying an exclusivity fee.