Sugar Beet Press, Whimsical and Quirky Greeting Cards
SugarBeetPress' Shop Policies
Thanks for coming by Sugar Beet Press!
If you have any questions or concerns please contact me and I'll get back to you as soon as possible. Your satisfaction is very important to me.
I accept payment by Paypal or by credit card.
NEW TO ETSY?
Use this tutorial to help you through the checkout process:
New Jersey purchasers: Unfortunately I need to charge sales tax for the state of NJ since I live here. Internet sales are a bit of a vague area, but NJ prefers to have sales tax collected on a sale when there is a "physical presence" in that state.
DOMESTIC: Cards and prints are shipped USPS First Class (2-5 days shipping time). Box sets, invitations and baby announcements are shipped Priority Mail (2 days shipping time).
INTERNATIONAL: All items are shipped USPS First Class. Tracking numbers are not available outside of the US. Shipping time is typically 2-3 weeks, but can be up to a month or more. Please notify me if you do not receive your order within 6 weeks from the ship date.
WHEN? I usually ship 12-72 hours after payment confirmation is received. If there is any delay you will here from me. Please contact me if you need your order shipped more quickly.
ADDRESS: I will ship to the address you provide to Etsy in your order. Please leave a message in the note from buyer section if you'd like me to ship to a different address than is listed.
PACKAGING: Cards up to a quantity of 5 will be shipped in a 5 x 7 envelope with cardboard reinforcement. Art prints are shipped in a manilla envelope with cardboard reinforcement. Larger quantities are sent in a Priority Mail box. I like to recycle all my packing materials so I cut down boxes for my cardboard reinforcements and reuse styrofoam, paper tissue, and newspapers for padding in the boxes.
CUSTOM ORDERS: I will be in touch with you every step of the way to make sure you like how your order looks and to keep you posted on how long things will take.
Please contact me if you have any questions or special requests!
Refunds and Exchanges
If your cards arrive damaged or not at all, please let me know and we can discuss a possible replacement, refund, or partial refund.
Should you need to return or exchange your cards or prints for any reason, please contact me as soon as you can to discuss it.
Additional Policies and FAQs
WHOLESALE: I have a wholesale policies pdf available upon request. Just send me an email and I am happy to send it on to you.
QUESTIONS: Please convo me for any questions.
All artwork in Sugar Beet Press is designed by me, Joy Kolitsky. Thank you for supporting my art and my business!
Last Updated March 23, 2015