SugarBooBespokeGifts

Unique Cake Toppers for any Occasion - Shop Now

Melbourne, Australia | 12880 Sales

SugarBooBespokeGifts

Unique Cake Toppers for any Occasion - Shop Now

Melbourne, Australia 12880 Sales On Etsy since 2016

5 out of 5 stars
(1606)

Shop owner

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Announcement   Custom Cake Toppers - Top 80 Etsy Seller in Australia - Over 16,000 Cake Toppers & Gifts Sold Worldwide - Unique Cake Toppers For All Occasions - Order a Quality Custom Cake Topper TODAY from Sugar Boo *COLOUR CHART* https://www.sugarboo.com.au/pages/colour-chart

Announcement

Last updated on Oct 4, 2018

Custom Cake Toppers - Top 80 Etsy Seller in Australia - Over 16,000 Cake Toppers & Gifts Sold Worldwide - Unique Cake Toppers For All Occasions - Order a Quality Custom Cake Topper TODAY from Sugar Boo *COLOUR CHART* https://www.sugarboo.com.au/pages/colour-chart

Sugar Boo

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Sugar Boo

Response time: within 24 hours
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Updates

The Sugar Boo Design Space.
This is our cozy little area where the magic of design happens.
So many amazing cake photos being tagged on Instagram featuring our gorgeous custom cake toppers! Jump across to IG and give SugarBooBespokeGiftCollection a follow revolving_heartsrevolving_hearts
View all 7 updates

About

Sugar Boo are here to help you with your one of a kind cake decoration!

Australian mumma of 3 beautiful Children (a teen, a toddler and a newborn)

In January 2016 after 6 months maternity leave I was due to go back to my online sales role, something I was absolutely dreading. I made a spur of the moment decision to quit my job and start Sugar Boo from home so I could be around my gorgeous baby boy.

My dad was my biggest fan, he would call me on a weekly basis for updates and asking if I'd had any sales yet, sadly on the 7th of February 2016 he passed away suddenly in his sleep. This was a turning point for me, my dad believed in me, now it was my turn to believe in myself and push myself harder each and every day to grow a successful handmade home based business.

I am always happy to go the extra mile to help a customer, creating something that can be treasured forever. Amazing Customer service is something I pride myself on in this day and age its a valuable trait to have.

I hope you love Sugar Boo as much as I do, and if there's anything I can help you with please don't hesitate to get in touch.
xx Becky Boo xx

Shop members

  • Becky Boo

    Owner, Designer, Marketer

    The boss lady behind Sugar Boo, I do everything from designing cake toppers, machine maintainence, packing, posting, marketing, ordering, cleaning & I'm a mum to an adult daughter (18 this year) plus a 3 year old son and a newborn daughter.

  • Nikki

    Assistant

    Nikki has been my dearest friend for the past 16 years, she helps out folding boxes and making up cello bags with backing boards. Nikki is mum to Brax and twin girls due in late 2018. She works 4 days a week at her admin job shes been at for 10 years

Shop policies

More information

Last updated on Oct 4, 2018
Frequently asked questions
Australia Post Internation Delivery Policy

† Standard delivery times between metropolitan areas of major cities, excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post's control.

Sizing details

Refunds will not be issued for standard sizing issues.
Each item clearly states the size of my toppers and the inclusive of requesting larger or smaller on ordering.

Custom and personalized orders

Refunds will not be given to customers if the order is not received prior to your event.
Production and shipping times are clearly stated in our shops policies and on each item when ordering.
It is not the sellers responsibility if you have not ordered within an ample time frame.

Custom and personalized orders

For our own sanity & that of our family we have set our office hours
Monday - Friday 9am to 4pm messages outside of these times will be replied to on the next business day.
On occasion when time prevails we may reply out of hours.

Custom and personalized orders

Refunds or Exchanges will not be issued for dislike of design or font choice once the order has been shipped/received.
All of my cake toppers are listed by font / style, if you require a proof before dispatch please add a note to seller on checkout, if this isn't requested a design proof will not be sent.

Colour Choice

Refunds will not be given if the customer is unhappy or dislikes the colour of the item once delivered.
Customers can contact us before ordering to check colour options are suitable.
Colour chart can be found here https://www.sugarboo.com.au/pages/colour-chart

Care instructions

Do NOT wash cake toppers - the stem can be wiped clean with a damp wet cloth ONLY - do not use any chemicals when wiping the stem as this can cause the colours to fade or wipe off completely in the case of Mirror acrylic ad metallic rose gold.

Care instructions

TIMBER CAKE TOPPERS - are a single use item
They can be wiped clean with a dry cloth only
If you wis to use a timber topper multiple times please wrap the stem in glad wrap or foil before insrting into a cake.

Returns & Refunds

If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Pick Up

Pick up is available from a residential address in Ferntree Gully VIC - near Knox City.

You can use the coupon code PICKUP3156 on checkout if you would like to collect your item.
Once the order is ready for collection we will send you the details to collect.

PLEASE NOTE: We do not have a store front at the time of writing this July 2018 - if this changes we will be sure to update our information accordingly.