SugarChicBaby

We want you to be absolutely pleased with your purchase. If you would like to return an item in it's original condition, you may do so within 7 days of receiving your order. YOU MUST FIRST CONTACT us to make arrangements for returns or exchanges. We cannot exchange or refund after this time, so please make sure you are happy with your purchase & everything fits upon receiving your items.

Payment is due upon purchase. We accept Paypal & credit/debit card payments through the Etsy direct checkout.

All orders are generally shipped by USPS First Class mail, as we feel that it is the most cost efficient for our customers. We would be happy to ship your order via Priority Mail (2-3 days) if preferred. Send us a note and we can add the cost of priority shipping to your order and send you a new invoice through Paypal.

Tracking for your package IS INCLUDED in the shipping fees via USPS. The tracking number will be added to your shipping confirmation email, as well as attached to your order invoice once the order has shipped.

Please note that insurance is optional and will be provided only upon request. If you would like insurance on any item we would be glad to add that to your bill for an additional $1.35 for anything in the shop. Please send us a note before paying and we will add the additional $1.35 to your total and send you a new invoice through paypal.

***If you do not purchase insurance, Sugar Chic Baby IS NOT responsible for lost or damaged items.***



**SHIPPING INTERNATIONAL ORDERS**

We do ship internationally, however, since shipping fees vary (sometimes dramatically), we prefer to quote international shipping costs on a case-by-case basis. Usually we can fit the items in a small or large "Global Priority" flat-rate envelope. Please convo me if you are interested in purchasing items so we can provide you with an accurate shipping quote. We will reserve the item listing in your name and revise it to allow a purchase from outside the U.S. This allows us to give an exact quote instead of over charging you.

We only ship international orders 1 day per week as this involves long lines inside the post office for international customs forms to be processed. Please allow up to 2 weeks for the items to be made & shipped (plus transit time to your country could be up to 2 weeks for regular First Class International mail). If you would like it sooner, Priority mail can be arranged with the seller & added to your order.

FEEDBACK

• We'd LOVE TO HEAR FROM YOU! We will always do our best to provide you with great service, but if by chance there are any problems with your order, please contact us first and allow us the opportunity to make it right before you leave feedback.

• Feedback is always greatly appreciated. Please let others know about your Etsy experiences by leaving feedback whenever possible.