SugarHouseSwaddles

Salt Lake, Utah
|
| 235,728 Sales | 5 out of 5 stars 5 out of 5 stars

SugarHouseSwaddles is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Hello friends! A few things to remember before submitting your order:

TURNAROUND TIMES - Turnaround times are listed on the product page and vary depending on the item. We run on time or early, but we are not able to accommodate rush requests.

USPS DELAYS - We are so happy that USPS has been much more efficient this past year, but we still see occasional delays. We always ship on time, but we aren't able to guarantee the post office will deliver your order in the estimated timeframe. If you have an urgent order, you can upgrade your shipping method to Priority Mail or Priority Mail Express for faster and more reliable delivery.

ITEM DESCRIPTIONS - We aim to be helpful and informative in our item descriptions. We include all the details--sizes, colors, fonts, proof policy, how to order--to make it easy for you. If you still have a question after you read the item description we are here to help! Just send us message and we'll get back to you ASAP.

NAME CHANGES - We begin production right away. Double check the name and spelling before submitting your order. We aren't able to change personalization details once an order is in production.

We're always happy to help you! Please send us a message if you have any questions.

xoxo,

Lindsey
Sugar House Baby

Announcement

Last updated on Nov 24, 2022

Hello friends! A few things to remember before submitting your order:

TURNAROUND TIMES - Turnaround times are listed on the product page and vary depending on the item. We run on time or early, but we are not able to accommodate rush requests.

USPS DELAYS - We are so happy that USPS has been much more efficient this past year, but we still see occasional delays. We always ship on time, but we aren't able to guarantee the post office will deliver your order in the estimated timeframe. If you have an urgent order, you can upgrade your shipping method to Priority Mail or Priority Mail Express for faster and more reliable delivery.

ITEM DESCRIPTIONS - We aim to be helpful and informative in our item descriptions. We include all the details--sizes, colors, fonts, proof policy, how to order--to make it easy for you. If you still have a question after you read the item description we are here to help! Just send us message and we'll get back to you ASAP.

NAME CHANGES - We begin production right away. Double check the name and spelling before submitting your order. We aren't able to change personalization details once an order is in production.

We're always happy to help you! Please send us a message if you have any questions.

xoxo,

Lindsey
Sugar House Baby

Items

235728 Sales

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SugarHouseBaby

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SugarHouseBaby

Reviews

Average item review
5 out of 5 stars
(44858)
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About SugarHouseSwaddles

Sales 235,728
On Etsy since 2017

Production partners

  • Textile Mill

    China

    Our textile mill custom weaves and dyes our fabrics, and also finishes select colors of our solid color muslin swaddle blankets.

  • Textile Mill

    Pakistan

    We work with a female-owned factory in Pakistan to produce our own designs for muslin, waffle blankets, and solid jersey items.

Shop policies

Last updated on Jul 27, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

How do I view the fonts and colors?

You can view font and color options for personalized orders on our website. Copy and paste this link to use our preview tool, then return to Etsy to complete your purchase:

https://www.sugarhouseshop.com/products/preview

Please double-check spelling and enter your name exactly as you'd like it printed. For example, if you would like all lowercase or all uppercase please type that in your comments.

What is the turnaround time for personalized items?

Turnaround time for personalized items is up to 10 business days. This means it will take up to 10 business days before your personalized items are ready to ship. Please allow the full time for your order to process. We are not able to rush orders faster than our standard turnaround time.

Business days are Monday through Friday 9:00 am to 5:00 pm MDT excluding federal holidays.

Will my order be finished early?

We run on time, but please allow the full processing time for personalized products. Our customer service team is not able to check if an order will be finished early, they will only be able to let you know the due date for your order which is 10 business days after the order is placed.

May I rush my order?

We only have one rush option and that is our rush minky 30X40 blanket. It has a special listing.

We do not have rush processing available for our other personalized products. If you already placed an order with us, we are unable to change the processing speed.

How long does shipping take?

Shipping options and estimated delivery speeds are shown during the checkout process. The shipping speed applies to the delivery timeframe only and does not include production time for personalized items. Most shipments take about 2-6 business days for delivery. For urgent orders, we recommend UPS rather than USPS.

Most packages arrive on time, but carrier delays can happen. The posted shipping speeds are estimates only and are not guaranteed.

Due to the impacts of COVID, shipping carriers are experiencing more frequent and longer delays.

When will I receive my order?

Please allow up to 10 business days for production plus about 2-6 business days for carrier delivery, depending on the shipping method chosen at checkout.

Do you send design proofs for personalized products?

We aim to make and ship orders quickly, and therefore we do not send design proofs before processing orders. All of our font and color options can be previewed in advance on our website.

May I make a change or cancel my order?

We begin working on orders right away, and therefore we are unable to change or cancel personalized orders once we start working on them. Please select your options carefully and double-check spelling before placing the order.

Can I update the shipping address?

Please contact us right away if your order has an incorrect shipping address and let us know what address you would like to use instead. We will do our best to assist you before the shipment is sent.

Seller details

SugarHouseSwaddles is considered a professional seller (known as a trader) in the EU. What's this?