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SugarLipsGlass' Shop Announcement

A warm welcome to my E-shop. I am a British maker and design and create original stained glass panels, light catchers and mirrors as well as fused glass items. I also sell my own jewellery. All my work is handcrafted in my Surrey village-based studio and is absolutely unique. Every piece is made by me with love and care and I hope they will make individual and interesting gifts. All are sold ready to hang (if appropriate). Remember that anything is possible, so if you like a design, but want a different colourway or size, please contact me to discuss. Photographs often do not capture the beauty and intensity of stained glass.

SugarLipsGlass' Shop Policies

Welcome

I am a British maker working from my home-based studio overlooking meadow and woodland in a picturesque Surrey village. I take my inspiration from many sources, including wildlife, the surrounding countryside, the Arts and Crafts movement, my travels, and, of course, the glass itself.

Every piece is made and designed by me. They are absolutely unique and made with love and care. It pleases me greatly to think that people are gaining pleasure from something I have created. The pieces I make will make individual, interesting gifts. All are sold ready to hang (if appropriate).

I am always interested in commissions, so if you like a piece, but want a different colourway, subject or size, please let me know. I am flexible and keen to help out where I can.


Payment

I prefer Etsy checkout or Paypal.

Shipping

Shipping: For UK sales, I will use the Royal Mail 1st Class standard. For international delivery, I use Royal Mail Airmail, which takes between 3 to 10 days to arrive. For UK and international orders the larger, heavier items such as mirrors will be couriered due to fragile nature of the product and I will let you know the cost. If you have any questions, please contact me.

I will endeavour to ship products within 48 hours after a sale is completed.

Customs: Please note that buyers are responsible for any and all duties and custom charges that my be incurred.

Packaging: I do recycle packaging materials when sending my items out. If you would specifically like new packaging, please let me know.

Refunds and Exchanges

All sales are final. No refunds or exchanges.

Additional Policies and FAQs

All items made by me are available as custom orders. If you like the design, but want a different colourway or size, please contact me. A 50% deposit is required on custom orders, with final payment upon completion (photo provided to prove completion), and prior to shipping. Some items are in stock, but for those that are not, please allow 2-3 weeks for creation and delivery of the order.

Please note: All pieces are created by hand, so no two pieces are identical. That is the beauty of the product. Please allow for slight variances from what is shown in the made to order photos.

Last Updated December 19, 2013