SugarLoafSoaps is taking a short break

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Note from shop owner SUGARLOAF SOAP CO. is closed for now.

Please "like" us on facebook for updates and news about when the shop reopens.
https://www.facebook.com/sugarloafsoapflorida

Thanks!
Jenna

Note from shop owner

Last updated on Dec 14, 2013

SUGARLOAF SOAP CO. is closed for now.

Please "like" us on facebook for updates and news about when the shop reopens.
https://www.facebook.com/sugarloafsoapflorida

Thanks!
Jenna

Jenna

Contact shop owner

Jenna

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About

Humble Beginnings of a Soapmaker

The first soaps I made were for my wedding favors nine years ago...little lavender-scented purple flowers. Since then, I have really researched different oils and their health properties. I try to put only the best ingredients into my products!

I know you'll enjoy using my products as much as I enjoy making them!

Around the web

Shop members

  • Jenna S.

    Owner, Soapmaker

    Hi! I'm Jenna and I live in north Florida with my husband, little boy, and little girl. In addition to being a soapmaker, I also run a small farm and am a birth doula.

Shop policies

Last updated on January 24, 2013
SUGARLOAF SOAP CO. strives to provide you with superior handmade bath & body products. High quality ingredients along with a genuine love for the vintage craft of soap-making combine to form the purest, most distinctive soaps.

Everything is made from scratch, avoiding any unnecessary chemicals, & focusing on giving your skin the personal care it deserves. We believe in pampering yourself with natural, wholesome skin products! Please explore our site and experience all SUGARLOAF has to offer you. We know you will enjoy using our products as much as we enjoy creating them!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are unsatisfied with your purchase for whatever reason, PLEASE let me know in a timely manner so I can remedy the issue. Bath and body products are for reducing stress, not creating it.

I want your SUGARLOAF SOAP experience to be blissful so you'll come back time after time, after time....

I don't have a specific return policy, since I've never had to refund or exchange any products. But if that day comes, it will be done on a case-by-case basis and I work hard to ensure every reasonable customer is 100% satisfied.
Payment
PayPal or credit card is preferred. I accept all major credit cards through Paypal. Sorry, but no checks, cashiers checks, or money orders.

If payment is not received within 4 days, the order will be canceled.
Shipping
************************** Standard Shipping policy *************************
Items in stock are shipped out within 1-3 business days. 90% of orders go out the next day, but sometimes I'll need to make a new batch so it might take a bit longer. Custom orders have a special timeline which we can discuss with your custom request.

All shipping is via the US Post Office. Orders ship 1st class parcel if under 13 ounces, or priority mail if over 13 ounces. Priority mail generally arrives in under 3 days, 1st class may take a little longer if the post office is busy. (1-2 weeks)

I only ship to United States customers. There are 2 reasons for this:
#1 - every country has different laws regarding cosmetics. We follow USA laws and FDA guidelines but cannot be responsible for knowing the cosmetics laws of other countries.
#2 - in the spirit of lowering our carbon footprint - we want you to buy within your part of the world. If you need help finding a seller in your part of the world, ask us. We might have friends in our network we can refer you to.


I want your purchase to be 100% pleasant! (see refund policy on this page), so please let me know if there are any issues with your package arriving as expected.
Additional policies and FAQs
Custom orders are welcome. Consider SUGARLOAF products as party favors for showers, weddings, parties and corporate events. Custom labels and packaging are also an option.

I also do wholesale orders for retail outlets. Please inquire for wholesale terms and conditions.

Soaps take at least a month to cure, usually 6 weeks is better. All other products can be made in a shorter time frame unless we need to restock ingredients.