SullysSofties

Recycled Wool Creations. Sweater Mittens and More!

Shawnee, Kansas On Etsy since 2014

941 Sales | 5 out of 5 stars

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SullysSofties

Recycled Wool Creations. Sweater Mittens and More!

Shawnee, Kansas | 941 Sales

5 out of 5 stars

Shop owner

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941 Sales
450 Admirers
 
Karen Sullivan

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Karen Sullivan

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Average item review
5 out of 5 stars
(262)
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quality 49 shipping 30 customer service 16

About SullysSofties

Sales 941
On Etsy since 2014
  • Sully’s Softies has been featured in a couple of magazines and podcasts. I love sharing my repurposing story!
  • Teaching and helping others is also a passion of mine.
  • My studio is my sanctuary. Making the warmest and highest quality, recycled, wool, sweater mittens is my mission.

Who doesn't like warm hands?

To learn more about Sully’s Softies, check out my website Sullyssofties.com

I'm Karen Sullivan, the "Sully" behind Sully's Softies. I'm originally from California, but I am now proud to call Kansas City my home. The mid-west suits me just fine! Except for one thing...

That one thing?

You guessed it! It can get freakin' cold here. When I first arrived, I was able to stay warm, except for my hands....they were always cold!
Try as I might, I couldn't find any gloves or mittens that would keep them warm, and as you can guess, I really, really, hate cold hands -and I know I am not alone! Am I right?

The second part of my story is my love of thrift store treasure hunting.
I love finding old things and repurposing and making them "new" and useful again. I am amazed at all of the "stuff" that people collect and then get rid of. Beautifully made wool sweaters that have a small stain or hole, caught my eye, and knowing the many benefits of wool made me consider them for my "mitten mission".

I began making wool sweater mittens for myself, and then I started getting requests from the mom's I would hang with while we watched our kids sporting events. It just exploded from there!
I opened my Etsy shop and never turned back. Every year I try to make improvements, because my mission is to make the warmest and best, wool sweater mittens ever.

If you have a problem with a purchase, please let me know and I will do what I need to make you happy again!

Peace out!
Karen

Shop members

  • Ms. Sully

    Owner, Creator

  • Jordan Gomez

    Pro-Sew-Mo-Fo

Shop policies

Last updated on February 2, 2014
Thanks for visiting my shop! I hope you find something soft, warm, and fuzzy that you like.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are unhappy with your purchase, you can send it back within 14 days of purchase and I will refund you minus any shipping fees. Please let me know your reason for returning.
Payment
I accept credit cards via Etsy's direct payment system or PayPal payments.
I am sorry, I do not accept cash, checks or money orders.
Shipping
I ship USPS priority mail. I can send to a different address as a gift, just convo me before, or as soon as you make your purchase.
I ship out within 2 days of payment clearing..
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

1. Personal information
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Karen Sullivan, am the data controller of your personal information. If you have any questions or concerns, you may contact me at karensullivan [!at] everestkc.net. Alternately, you may mail me at:
Karen Sullivan, 5425 Oakview St., Shawnee, KS 66216