SunSoulCreations

SunSoul Creations

St. Augustine, Florida
|
| 18,935 Sales | 5 out of 5 stars 5 out of 5 stars

SunSoulCreations is a Star Seller!

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Average review rating is 4.8 or higher

Announcement    We now offer heat packs to be purchased and added to your order! The heat pack will maintain the temperature of your plant while in transit when they are making their way to you.

Heat packs are strongly recommended for all orders that are going to be delivered to places that have freezing temperatures. We also recommend 1 heat pack for every 2-3 plants (depending on size and height). Thank you for supporting our small business!

Announcement

Last updated on Oct 28, 2022

We now offer heat packs to be purchased and added to your order! The heat pack will maintain the temperature of your plant while in transit when they are making their way to you.

Heat packs are strongly recommended for all orders that are going to be delivered to places that have freezing temperatures. We also recommend 1 heat pack for every 2-3 plants (depending on size and height). Thank you for supporting our small business!

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Janna, Sasha, Alex M

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Janna, Sasha, Alex M

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About SunSoulCreations

Sales 18,935
On Etsy since 2015

Sunny Souls

Here at Sun Soul Creations, we run as a small, family owned and operated business. What started as a small art and craft store in 2015, has transitioned into predominately a plant nursery. All because of our growing love for gardening. We work as a team, with my father being the head gardener and breeder. We have learned with time all the little things that make a business run smoothly, and we are excited to grow as a whole.

Our work is based out of sunny North Florida with a perfect climate to cater to all varieties of plants. We offer an assortment of many exotic plants, ranging from succulents to fruit bearing plants, so you’ll find a perfect addition for your beloved plant family. We never use pesticides and limit our waste to a minimum. Our soil is based from our own compost that is made from an assortment of things that we use in our daily life that might normally be thrown out. We built our greenhouses with reclaimed wood and materials. We like to keep it simple and sustainable.

My Great Grandfather was a known healer in his village who collected his own plants from the Taiga biome. He would come back to share his knowledge of plants with his family and neighbors, all because of his love of healing and the great outdoors. Because of that, my family has always grown up believing in the healing powers of plants. We want to share that knowledge with you by providing a large assortment of herbs that we like to use in our daily lives.

Quality and sustainability are our core values. You may notice our packaging is put together individually because we build each box to each specific plant. It does require a little more time, but the end result is a more customized packaging that doesn’t require wasting trees and cardboard. We make you the perfect little capsule to deliver your new plant to where it’s going, safe and sound. We normally use cardboard and other materials that we have left from our own purchases from many blue moons ago. It puts into perspective seeing how much cardboard we can all go through so easily. So our goal is to REDUCE and REUSE as much as we can while ensuring quality.

If there is ever any reason that you are not satisfied with our product, please do not hesitate to reach out, and we will do whatever is needed to change that. We are looking forward to doing business with you for many years to come.

Shop members

  • Sasha Matkovski

    Owner, Marketer, Creator

  • Janna Matkovski

    Owner, Designer, Creator

Shop policies

Last updated on January 23, 2023
Quality and sustainability are our core values. You may notice our packaging is put together individually because we build each box to each specific plant. It does require a little more time, but the end result is a more customized packaging that doesn’t require wasting trees and cardboard. We make you the perfect little capsule to deliver your new plant to where it’s going, safe and sound. We normally use cardboard and other materials that we have left from our own purchases from many blue moons ago. It puts into perspective seeing how much cardboard we can all go through so easily. So our goal is to REDUCE and REUSE as much as we can while ensuring quality.

If your are purchasing plants:
- If a plant lost leaves, it DOES NOT mean that it’s dead. If the roots are healthy, the plant is still good and should regrow. If the plant still has a few green leaves and pliable stems, give it some time & don’t give up on it. Sometimes plants do drop leaves after stress in transit because your plant has been in a box without sunlight for a few days. Plants will usually recover from serious stress in 2-4 weeks.

- Please DO NOT re-pot the plant right after receiving it. Give it a good watering immediately after receiving it. We HIGHLY RECOMMEND keeping it in its original container for about 2 weeks. Some plants do not handle stress well and will die if they are instantly repotted, so it’s best to wait a bit. If that happens from repotting too soon, it is not our responsibility to replace or refund you.

Some things are not covered:
- Human Error when in your care: Planting too deep, planting above grade in planters or pots, lack of watering, OVERWATERING, chemical misapplication, accidents and plant negligence. It is not our responsibility to replace plants or refund a purchase after its been in your care. It is up to you to deicide how to treat and care for the plant. It is your responsibility to learn how to care for the plant you are purchasing. Unfortunately, if a plant dies after its been in your care after a few weeks we do not cover that. We assure that every plant is healthy and strong-rooted before we send them. Normally a plant dies after a few weeks from improper care, usually due to overwatering. We do provide plants with instructions, but PLEASE conduct your own research on the plant you will be purchasing. PLANTS ARE LIVING! They need a proper environment, proper soil, and proper care overall.

- Animal Damage: We are sorry, but we have no control over animals. Damage of any kind from animals including deer, rabbits, mice or pets is not covered.

- Weather Damage: Weather such as high winds, floods, frost, extremely cold temperatures and extended drought is something that is out of our control. If you aren't sure how much cold or heat your plant can tolerate, PLEASE RESEARCH. If a plant dies from improper care due to the weather, it is not our responsibility to reimburse you.

Kombucha scobies:
If your KOMBUCHA or JUN SCOBY gets contaminated during the brewing process we do not assume any responsibility. WE WILL NOT PROVIDE ANY REFUNDS DUE TO CONTAMINATION OF YOUR SCOBY, OR YOUR BREW. Our service is to provide the SCOBY and starter tea needed to make kombucha. We do not assume responsibility for the knowledge and skills needed to make kombucha/jun, the buyer assumes all responsibly. No refunds will given due to your success rate on kombucha/jun or if your SCOBY is contaminated.

SORRY WE CAN'T SHIP LIVE PLANTS TO CALIFORNIA.

We take a great pride in our products and would appreciate you contacting us before leaving any negative reviews, to give us the opportunity to correct the issue.

***Please note due to different computer monitors/calibrations colors may vary slightly from the pictures.

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Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

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Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.