SundriesByCrystal

Handmade Paper Crafts and Other Sundries

Santa Rosa, California · 8 Sales

SundriesByCrystal

Handmade Paper Crafts and Other Sundries

Santa Rosa, California 8 Sales On Etsy since 2009

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Crystal Lynn

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Crystal Lynn

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Shop policies

Last updated on February 25, 2011
Welcome to my shop policies!

My creativity is largely driven by a love of all things beautiful, and of all the beautiful things in the world, those that have been made by hand are by far the best. I am also greatly interested in work centered around recycling. I believe that the most beautiful things in the world are waiting to be found in the simple things around us.

I've surrounded myself with beauty, and now I want to help you do the same thing.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I only accept payments through PayPal at this time. I will only ship after receiving payment from you, so don't delay!

If you ever need to cancel a purchase, convo me as soon as possible. I'll definitely refund your order if I have not yet shipped it, and even if I have shipped it, we may be able to figure out how to proceed.
Shipping
I ship using the United States Post Office, and will be sure to get your order sent within two business days of successfully receiving payment from you. At this time, I do not offer shipping upgrades as a standard procedure, but I am definitely willing to work with you if your purchase needs to be rushed (I will expect you to pay for rushed delivery).

I package my products cushioned in recycled paper (newspapers, shredded paper that has printing on both sides, etc.), and, if possible, in boxes that have been used before. The safety of the product is, of course, a top priority. Many of my products also come packaged in small handmade boxes made of recycled paperboard from clean food packaging.

If you are a local buyer, I am willing to schedule a pick-up at a central location.

I am willing to ship internationally. The buyer must pick up the shipping fees associated with their area, and as these fees differ depending on each country, I do not list them individually. Please convo me for details.

Custom orders *should* be shipped between one and two weeks of being ordered, depending on what the item is. In the process of listing your custom order, I will be sure to give you an accurate timeline based on my schedule and the difficulty associated with your custom item.

I am definitely willing to ship directly to a different address if the item is a gift. Let me know the situation and the alternate address and I will take great care to wrap your item appropriately to the occasion. At no charge, I will also include a small personal note (as directed by you), if you would like.
Refunds and Exchanges
Custom items cannot be returned unless you are *thoroughly* unsatisfied with the quality of the item, in which case you will receive a full refund after returning the item. As I always demand a high level of quality from myself, I will consider anything returned by you to be worth selling, and so your item will be listed again for the public to purchase.

Items that are not custom-made can be returned within three weeks of shipping for a full refund. After three weeks, you're stuck. ;)

I will always ask for an honest, detailed explanation of why my product did not pass muster, so I can improve my work, my shop and my policies to suit your needs.

Unfortunately, the buyer must pay the costs of the return shipping.
Additional policies and FAQs
When in doubt, convo me. If you have any questions regarding color, sizes, custom work of any kind, my creative methods, or suggestions for future work, convo me! The more I hear from you, the better my shop will be.

I am always willing to gift wrap my items for you.

My crafts are made and kept in a smoke-free home. Buyers should be aware that a cat does live here, but items are made and stored far away from her.

I am here to help you, so enjoy perusing my shop and I hope to hear from you soon!