SunflowerStudiosUK's Shop Policies
I just started selling on Etsy and I am very excited. I put a great deal of thought, hard work and affection into my work, so I'm trilled when someone takes an interest in my work, and even happier when someone likes them enough to make a purchase.
Please contact me if you have any questions regarding my work and commissions are welcome- I'll answer as promptly as possible.
Please pay on purchase via Paypal (only), all unpaid items will be relisted within 5 days unless you have contacted me to discuss payment.
I aim to ship within 48-72 hours after receiving payment. Except weekends /bank holidays/ Christmas and New Year where it might take a couple of extra days . All items are packaged with care to ensure they arrive safely.
Refunds and Exchanges
I hope you will be happy with your items but if for any reason you aren't completely satisfied please get in touch and I can sort it out for you.
Returns will be accepted unused and in their original packaging within 10 days of the delivery confirmation date. However, postage or return postage costs can not be refunded.
After I receive the item in its original undamaged condition, you'll receive a full refund of the purchase price, but not the shipping fees.
Additional Policies and FAQs
Requests are welcome, please get in touch to discuss.
Last Updated October 24, 2014