SurrealMachinesArt

Your satisfaction is our top priority! Please contact us immediately to discuss any questions or concerns. We strive for complete customer satisfaction. If for any reason you are not pleased with your purchase, please contact us via message immediately. If you wish to return an item it must done within 14 days of the date you received the item. The buyer is responsible for the cost of return shipping. All items returned for a refund or exchange must be sent with tracking and insurance. Items must be returned in the same condition they were shipped to you. Altered items cannot be returned. Damaged and broken items due to poor packaging on a customer's behalf will not be refunded.

We accept direct checkout via Etsy. You do not need to have a Paypal account to use Paypal. If you have problems checking out please let us know and we can walk you through the process. All items will ship to your confirmed address. Payment is due at the time of purchase.

We offer free shipping with all of our unframed prints with tracking included (within the US).

Depending on where your location, your item will take an estimated 2-5 days shipping time (within the US). Signature confirmation is available upon your request at the time of purchase. We will send you the tracking number so that you can follow your purchase in transit. Overnight and Two-Day shipping are available (depending on your location) at an extra cost. Please message us or give us a call for pricing or more information. We want to get your treasures to you quickly, so our handling time is only 1-3 business days after payment is made.

All items are packaged securely. Unframed prints will be sent in rigid mailers to protect them from bending.

We ship both within the US and internationally. If you are purchasing internationally you are responsible for all taxes and customs charges.