SusanOHanlonPottery

Home of the ORIGINAL BanditBowl Slow Feeder!

Downingtown, Pennsylvania

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Thanks for visiting my Etsy shop! I've got 100's of functional and decorative pottery items made for 2020 shows cancelled due to COVID. I’m slowly listing them, so check back often to see those pieces, or message me if you're looking for something special and I'll send over some photos.

Are you planning your gardening season? I know I am! The next batch of my popular countertop compost bins are in the bisque kiln, so they'll be ready to ship by mid-April.

Clay is back in stock for my popular pet bowls, and I'm catching up on orders. If you've been waiting longer than expected, I apologize and thank you for your patience!

Reach out to me by convo or by email at Susan [!at] SusanOhanlonPottery.com if you need any assistance. Connect with me via Social Media (@SusanOHanlonPottery) or visit my website at www.SusanOHanlonPottery.com to join my email list and sign up for my newsletter.

Thank you for supporting handmade!

Announcement

Last updated on Mar 25, 2021

Thanks for visiting my Etsy shop! I've got 100's of functional and decorative pottery items made for 2020 shows cancelled due to COVID. I’m slowly listing them, so check back often to see those pieces, or message me if you're looking for something special and I'll send over some photos.

Are you planning your gardening season? I know I am! The next batch of my popular countertop compost bins are in the bisque kiln, so they'll be ready to ship by mid-April.

Clay is back in stock for my popular pet bowls, and I'm catching up on orders. If you've been waiting longer than expected, I apologize and thank you for your patience!

Reach out to me by convo or by email at Susan [!at] SusanOhanlonPottery.com if you need any assistance. Connect with me via Social Media (@SusanOHanlonPottery) or visit my website at www.SusanOHanlonPottery.com to join my email list and sign up for my newsletter.

Thank you for supporting handmade!

Items

 

All Items

Susan O'Hanlon

Contact shop owner

Susan O'Hanlon

Reviews

Average item review
5 out of 5 stars
(638)
See reviews that mention:
Quality 120 Shipping 108 Customer service 93

About SusanOHanlonPottery

Sales 2,208
On Etsy since 2012

I'm doing what I love...and totally loving what I do!

I've always loved to play in any form of mud. Whether I'm in my studio or the garden, or serving up handcrafted meals on my handmade pottery, I enjoy reflecting on the little things that make life beautiful.

I enjoy the process of making, and love to create pieces that perform their function flawlessly - even if that function is to be nothing more than a beautiful representation of something lovingly created. As a maker, aesthetics and exquisite craftsmanship are just as important as form and function.

I am grateful to everyone who has encouraged me and helped me to pursue my passion for clay, for every instructor who has answered my endless questions, for every customer and prospective customer who has appreciated my work and provided valuable feedback, and to you, for taking the time to read my story.

Thank you!

Susan O'Hanlon

Shop members

  • Bandit

    Assistant

    My mom made her first #BanditBowl for me and I love it! I spend my days watching for the post man (and squirrels and bunnies), and keep an eye on the clock so I can tell her when it's time to feed me or to play with me and my sister.

  • Susan

    Owner, Maker

    I love to make pots, and nothing gives me more pleasure than knowing somebody is enjoying a piece of pottery I made. I make everything in my shop with infinite care and attention to detail.

  • Oakley

    Assistant

    I hang out with my mom in her studio, and let her know when it's time to come outside to get some fresh air and play with me. You know what they say about a dog's life? Yep...it is tough, but somebody has to do it!

Shop policies

More information

Last updated on Jul 12, 2020
Frequently asked questions
What are your Shipping & Handling fees?

I charge a packaging fee ranging from $3 to $8 per item, based on the packing required to ensure that your purchase arrives intact. These fees are included in shipping costs. Why? Well, some items require double boxing, others require extra packing material. This fee helps to offset these costs and ensure that your items arrive intact. Thanks for understanding!

Will you refund shipping overages?

Absolutely! For items NOT listed as "FREE SHIPPING" I automatically refund shipping overages of $2 or more (excluding insurance and the packing fee for that item, which varies based on the item purchased and its packing requirements).

For items listed as "FREE SHIPPING" I do not offer a refund of shipping overages, as baseline shipping fees are calculated into the purchase price.

If I return an item, are shipping charges refunded?

I am not able to refund outbound or inbound shipping charges on items returned to me for any reason other than my error, as in an extremely rare instance when an incorrect item is shipped or a product defect is detected after shipping.

Additionally, if an item purchased with "FREE SHIPPING" is returned for any reason other than my error, the cost of my outbound shipping on that order plus the handling fee for that item will be deducted from your total refund. Please understand that Etsy's "FREE" Shipping really isn't "FREE" and that the cost of shipping is calculated into the cost of the product you purchase. I will happily provide a purchase receipt to verify the shipping charges I paid on your order upon request.

How long will it take to receive my order?

Items listed as in-stock will normally ship within 2 business days. Most items are shipped insured via Priority Mail, which means a transit time of 1-3 business days in most parts of the continental U.S. Exceptions include large boxes measuring 1 cubic foot or more, or any box with any single dimensions of 14” or more (like Giant pet bowls, Compost Bins, Large Vases, etc.). These items may ship via UPS ground delivery, with transit time of up to 10 days depending on your location.

For items not in-stock, delivery will take longer. Because I'm always making new product, the production time for my most popular items can be anywhere from two to six weeks.

If you are curious about the estimated delivery of an item, please reach out to me!

More Information about the BANDIT Bowl Slow Feeder

I get so many questions about my Bandit Bowl slow feeders, so I'll answer some here:

My BanditBowls are handcrafted from stoneware for durability. With proper care, they will last for many years. Please wash them before use.

The durable glazes are safe for the dishwasher, but the ceramic surface is easy to clean by hand. Because dishwashers can be dangerous places for handmade goods, I recommend hand washing with occasional sanitizing in the dishwasher.

My bowls are safe for the microwave or oven! Please use appropriate precautions and be sure the bowl itself has cooled before offering your pet food heated in my bowls, as stoneware retains heat.

MORE INFO BELOW!

Feeding Guidelines & Use Instructions for my Bandit Bowl Slow Feeder Pet Bowls

To use, simply disperse the food as evenly as possible. When introducing the bowl for the first time or two, it may be helpful to heap a little extra food on top of the grooves. This allows your pet to satisfy that first initial hunger urge and minimizes any potentially negative reaction while your pet adjusts to their new bowl. In my experience, and that of my customers, most pets adapt very quickly to their new bowls and the benefits of the bowl do not diminish over time.

What size Bandit Bowl should I buy for my pet?

I am asked this question a lot! Etsy's platform doesn't provide enough space for me to adequately describe the best process to determine the appropriate size BanditBowl for your pup, so I've posted an easy to use, multi-step process on my website @ https://www.banditbowl.com that should help most customers.

If you still have questions, feel free to reach out to me by convo. Be sure to include a photo of your dog (in profile, preferably, so I can evaluate his/her anatomy), as well as information about their rating on my Canine Vacuum Scale and the volume of food you feed at each meal.

Please note that my cat bowls are one-size-fits-most.