SusanSeaGlassDesigns

transitions~~~

1207 Sales

SusanSeaGlassDesigns

transitions~~~

1207 Sales On Etsy since 2010

4.5 out of 5 stars
(152)
Shop owner

susan

Contact

SusanSeaGlassDesigns is taking a short break

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Note from shop owner Hi I am starting a new business and need some time to get things going!! I will be closed for the month of June and July.

thanks so much and i am available through my email susansdesigns7 [!at] mail.com

Note from shop owner

Last updated on May 31, 2016

Hi I am starting a new business and need some time to get things going!! I will be closed for the month of June and July.

thanks so much and i am available through my email susansdesigns7 [!at] mail.com

susan

Contact shop owner

susan

Reviews

Average item review
4.5 out of 5 stars
(152)
karenbruceyoung

karenbruceyoung on May 9, 2016

1 out of 5 stars

I was very disappointed in this item when received. I lost my beloved Maddie just a few weeks before and was filled with emotions b/c it was for Mothers Day as a gift from my husband and Maddie. When opened it was VERY irregular ! Too irregular to the point that I will be embarresed to wear it ! I notified the seller and she said she was 'offended' b/c I questioned her as to if she had it made or someone else made it. They might have irregularities and it states that BUT I didn't think to that degree ! I will no longer buy anything from this seller or recommend this sellers items to anyone I know. Now more tears of grief.. I was shocked of her reply to me.

susan

susan responded on May 9, 2016

This beautiful necklace is my very top seller and as a customer as you look past this feedback you will see nothing but positive responses from my awesome customers that have ordered this very special piece. As the above feedback states I do explain the art of handstamping in my policies and the description. Handstamping is an art it is not engraving. I explained to above customer that. We use individual tools and painstakingly hammer each letter onto a sterling disc. Sterling Silver is a soft metal and therefore the stamping can alter the shape slightly but in no way does it cause any irregularities. I never would send such a piece out to a customer. On occasion a misspelled word can get past me but in those cases we always refund or redo the order. A picture of item would have been nice to see but she never sent one.

View all 152 reviews

Shop policies

Last updated on February 4, 2011

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order