RubyLenaJewelry

Gifts For: Best Friend • Sister • Graduation • Mom

Valencia, California · 18422 Sales

RubyLenaJewelry

Gifts For: Best Friend • Sister • Graduation • Mom

Valencia, California 18422 Sales On Etsy since 2008

5 out of 5 stars
(3285)

Announcement   Compass necklaces, teacher appreciation gifts, graduation gifts, personalized bridesmaid jewelry and delicate layering jewelry for every day, handmade in silver and gold. If you are looking for a specific piece of jewelry, just drop me a note. I would love to hear from you.

Each piece comes in a beautiful box ready to be gifted. You can ship it directly to the recipient and add a personal gift message. Just leave me a note during check out with the details.

Become a V.I.P. and save 5% on all your orders including sales, just visit www.rubylena.com and sign up on the bottom of the page. You will receive and email with your discount code.

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For more information about RubyLena Jewelry, visit my ABOUT page
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For complete ordering and shipping info, please be sure to read all of my shop policies before placing your order.
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WHOLESALE ORDERS are welcome, please contact me for details

Announcement

Last updated on Nov 11, 2016

Compass necklaces, teacher appreciation gifts, graduation gifts, personalized bridesmaid jewelry and delicate layering jewelry for every day, handmade in silver and gold. If you are looking for a specific piece of jewelry, just drop me a note. I would love to hear from you.

Each piece comes in a beautiful box ready to be gifted. You can ship it directly to the recipient and add a personal gift message. Just leave me a note during check out with the details.

Become a V.I.P. and save 5% on all your orders including sales, just visit www.rubylena.com and sign up on the bottom of the page. You will receive and email with your discount code.

-------------------------------------------------------------------------------------------------
For more information about RubyLena Jewelry, visit my ABOUT page
-------------------------------------------------------------------------------------------------
For complete ordering and shipping info, please be sure to read all of my shop policies before placing your order.
-------------------------------------------------------------------------------------------------
WHOLESALE ORDERS are welcome, please contact me for details

Susan DelVecchio

Contact shop owner

Susan DelVecchio

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Updates

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About

There is meaning in the smallest gesture & sparkle in every day

Create the perfect gift for that special someone or treat yourself. Every piece of jewelry comes with a sentiment card of your choice, or add a card with your own wording.
jewelry + card + gift box = the PERFECT gift

INSIDE THE STUDIO
~~~Dreams Come True as Creativity and Baubles Sparkle~~~

I am Susan, owner of Ruby Lena. I make delicate, feminine jewelry for the busy woman who is not willing to give up on style just because her to-do list is a mile long. The woman who expects her jewelry to be just like her and pull double duty. Ruby Lena Jewelry will take you effortlessly from a morning meeting to afternoon soccer practice, to a late night drink. All pieces are simple, yet elegant and eclectic enough with just the right amount of sentiment and sparkle.

Every piece of jewelry comes in a beautiful gift box wrapped with a bow, perfect to be gifted to that special someone or yourself.

I believe that there is meaning in the smallest gesture and a sparkle in every day.

XOXO
Susan

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Shop members

  • Susan DelVecchio

    Owner, Maker, Designer

    About eight years ago, I got introduced to the world of colorful gems and beautiful jewelry. Add bags and bags of beads, stones and gems to that and you got one sparkling adventure...

  • Yuan

    Assistant

Shop policies

More information

Last updated on Nov 23, 2016
Frequently asked questions

How Fast Will It Ship

ORDERS ARE CURRENTLY BEING PROCESSED WITHIN 3-5 BUSINESS DAYS and are processed in the order in which they were received, regardless of the shipping method you choose. We keep regular business hours, but try to answer any convos within 24 hours.

IF YOU NEED YOUR ORDER QUICK, please upgrade to PRIORITY MAIL. The Post Office can be VERY unpredictable and shipping times are often delayed and can take up to 10 business days to arrive especially during holidays. Priority shipments usually arrive within 3-4 days. Please keep in mind that this is an estimate by USPS and it is not guaranteed.

It Shows As Delivered But I Don't Have It

Once a shipment leaves my studio, it is completely out of our control and the responsibility of the postal service. If you order shows as delivered but you did not receive it, you will need to contact the postal service or your mail carrier. Every shipment gets scanned during transport, so if it says it was delivered, that is all the information we have to go on as well. We are no longer refunding or reshipping packages that show delivered. If you are concerned about this, please upgrade to Priority Mail, since that method includes insurance.

Please Read Before You Upgrade To Priority Mail

If you upgrade to Priority Mail, your are upgrading shipping, not the processing time. All orders are processed in the order in which they were received. If you select Priority shipping, your order will NOT ship the same day you place your order, but we will get it out as quickly as possible. If you need your order on a specific date, please leave as a note during check out and we will do our best to accommodate you or contact you. Please keep in mind that during busy times (like holidays) even Priority may take a bit longer to arrive then expected.

International Shipping

It can take anywhere from 2-8 weeks for you to receive your order. Only the actual shipping cost is included in the shipping fee. All additional charges like import fees, customs charges, royal mail fees or any other fees are not included and are the responsibility of the buyer. Packages that are refused will be refunded less the shipping cost once we receive the package. Please note that once a package leaves the United States, the tracking becomes limited and is beyond our control. Please contact us with any questions via Etsy.

International Buyers Please READ / additional import fees

All international orders include a customs form marked as “handmade accessories” Please do not ask us to mark your order as a gift or enter a lower order value on the customs form. This is a federal offense and since this little business is what I do for a living, I am not willing to do that. Keep in mind that these fees are up to 40% of the retail value on orders shipped to the UK (for example).

Returns / Refunds / Exchanges

If you do not love your jewelry piece, please contact me within 7 days of receiving the item and I will refund your cost (not including shipping) or exchange for another piece. You are responsible for return shipping costs unless I make a mistake on your order. Returned items must be in original condition and packaging (that includes the jewelry box).

If any items are damaged during transport, please contact me with a picture.

Any items that are returned to me due to wrong address / refusal or being un-deliverable, will receive a refund minus shipping cost and any additional fees I might had to pay to receive it back.

I am not accepting any returns on jewelry that has been worn and is tarnishing due to wear or improper storage.

Custom and personalized orders

If you would like a piece in a different metal, a pair of earrings with a different hook, any piece in a different color or quantity, please contact me. I can also create matching earrings for any necklace and vise versa - etc! Please allow extra time for custom orders.
Reserved orders will only be held for 24 hours.

Most of my pendants and add-on charms have a 5mm jumpring and will firt RubyLena chains. I can not guarantee that a charm you buy here will fit a chain you have. If you have questions, please contact me via Etsy.

Care instructions

All sterling silver, bronze and gold filled jewelry will tarnish over time. It is inevitable. Jewelry will tarnish for many different reasons and at different rates depending on a persons body chemistry and jewelry care. Here are a few tips to keep your sparklies shiny...

REMOVE YOUR JEWELRY WHEN:
cleaning or using harsh chemicals
putting on lotion, perfume, hairspray or any other beauty product
doing laundry
swimming, bathing
experiencing extreme cold or heat

How To Clean Your Jewelry

use warm water & mild soap, rinse and polish with a soft cloth
store your jewelry in a jewelry box or a zip lock bag

I am not accepting any returns on jewelry that has been worn and is tarnishing due to wear or improper storage.

Gift wrapping and packaging

All items come in their own jewelry box tied with a bow. I do not include receipts, so if you are shipping it to someone directly, leave me a note during check out with the wording for a note to the recipient.