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No reviews in the last year

Anonymous on Apr 9, 2013

5 out of 5 stars

Cute as can be and arrived quickly. My niece will love them! n

Anonymous on Mar 1, 2013

5 out of 5 stars

Fast delivery and fab buttons, thanks :)

Anonymous on Feb 25, 2013

5 out of 5 stars

Anonymous on Feb 25, 2013

5 out of 5 stars
View all 103 reviews

Shop policies

Last updated on August 19, 2012
Hello and thank you for visiting Susibee's Buttons.

Please feel free to contact me if you have any questions.

Accepted payment methods

Returns and exchanges
All my items are handmade by me and I am only human. If you are not satisfied with your purchase, you may return it but please contact me within 3 days of receipt. Items must be sent back in the original condition and upon receipt I will issue a refund less postage and packing. The buyer pays for return shipping.

This does not apply to custom orders. However, I will try and remedy the situation if at all possible.

If payment is not received within 2 days of purchase and you have not notified me of a delay then the item will be re-listed and the transaction cancelled.
I aim to ship within 24 hours of payment, Monday to Friday.

Custom made orders will be shipped with approximately 3 days.

From date of posting, approximate shipping times are:-

UK 1st class - usually next day
Western Europe - 5 - 7 days
Eastern Europe - up to 3 weeks
North American - 7-14 days
South America, Asia and Africa - up to 3 weeks
Australia - 5 - 10 days

It is important to bear in mind that these are only approximate delivery times.

My packages are shipped without insurance but this available at an extra cost if required.

Please note that you as the customer are responsible for any duties and customs charges that may be incurred.

A certificate of posting is obtained for all orders and this offers limited coverage for loss of an item in the post. In the rare instance a package is lost, I will file for a loss but this can only be done after weeks have passed.
Additional policies and FAQs
I am always happy to make something special on request - please convo me with your requirements.