Susiesgem

Simply the best in price, quality and service.

Allen, Texas · 3115 Sales

Shop owner

Susie

Contact

Susie

Contact shop owner

Susie

View all 547 items

Shop policies

Last updated on March 17, 2015
Welcome to Susiesgem! I love all sorts jewelry and gems and I'd like to share them with you too! I am a stay at home mother of two girls and collecting beautiful beads has been a hobby of mine for many years.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Refunds and Exchanges
If you are not completely satisfied with your purchase, please contact me within 7 days to arrange for an exchange or refund. However shipping/handling fees are NOT refundable. Customers are responsible for the shipping charges on any returned or exchanged items. Returned items must be in their original condition.
Payment
I accept PayPal and credit cards/debit cards.
Shipping
Your order will be shipped within 1-2 business days of receiving payment.
All items come nicely placed in and mailed in a bubble wrap envelope.

Please ensure that your address is up to date on both your Etsy and Paypal accounts. If you are buying an item as a gift, please specify which address you want the item shipped to (if it is different from the billing address).

All orders will be shipped via First-class parcel service.
If you live within the US, you will receive a delivery confirmation number. Unfortunately, I cannot get delivery confirmation on purchases that are made from buyers living outside of the US.

If you need a faster form of shipment, just let me know, and we can arrange another way of shipping for an additional cost.

For International customers, Shipping can take 10-14 business days, depending on the country. Sometimes packages can get held up in customs, and delivery can take as long as 4 weeks. Please take this into consideration when placing your order.

PLEASE NOTE: A paper copy of your invoice is not included with shipments. If you require a hard copy, they are available to print from your Etsy 'Purchases' page.
Additional policies and FAQs
Convo me if you have any questions and I will answer your question as soon as possible. Most of time, it will be within few hours.