SuzyMathews

Sew Wonderful Quilts & Embroidery

Siloam Springs, Arkansas On Etsy since 2013

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

SuzyMathews

Sew Wonderful Quilts & Embroidery

Siloam Springs, Arkansas | 94 Sales

SuzyMathews is taking a short break

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Note from shop owner Hello and Happy New Year! I am currently on vacation and will return February 1, 2020. Thank you for visiting my shop.

Note from shop owner

Last updated on Jan 3, 2020

Hello and Happy New Year! I am currently on vacation and will return February 1, 2020. Thank you for visiting my shop.

Suzy Mathews

Contact shop owner

Suzy Mathews

Reviews

Average item review
5 out of 5 stars
(26)
See reviews that mention:
quality 4 shipping 7

About SuzyMathews

Sales 94
On Etsy since 2013

Around the web

Shop members

  • Suzy Mathews

    Owner

    I am the owner of Sew Wonderful Quilts & Embroidery. I have been machine embroidering and making quilts for several years. I work out of my home studio and offer custom embroidered quilt labels and other home decor'.

Shop policies

Last updated on September 8, 2019
Welcome to Sew Wonderful Quilts & Embroidery. My name is Suzy. In my Etsy store, I offer custom embroidery, and handmade personalized gifts for you, your friends, and your home. All the items I sell are handcrafted in my sewing studio in Siloam Springs, Arkansas.

I want all my customers to have a good experience shopping in my store; so please contact me if you need help or have questions.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Because most of my merchandise is Made-to-order, most sale items are final.
If there is an error with your order, such as wrong item, or color received, or incorrect monogram lettering or spelling, please contact me within 5 working days of receipt to request a refund. Prior to receiving a refund, your purchased items must be returned to Sew Wonderful Quilts & Embroidery in the same condition as received. Refunds do not include shipping costs.
Payment
Payment is due at the time of purchase. I accept PayPal.
Shipping
Shipping costs is provided with each listing, which includes the current postage rate and packaging cost. Insurance and other shipping/delivery request are extra, at the buyers expense.

Depending on the item size and the quantities purchased, I ship your purchases by US First Class Mail, USPS Priority Mail, or USPS Parcel Post. Please see shipping details posted with each listed item. A tracking number is provided for Parcel Post and Priority Mail packages. Unless requested, tracking numbers may not be available for Small First Class Mail orders.

Unless otherwise noted within the listing, your purchase is shipped within 3-4 days after the date purchase. I am not responsible for purchases lost or damaged during delivery transit. Shipping insurance is available at buyers’ expense. Indicate prior to making your purchase if you wish to purchase shipping insurance.
Additional policies and FAQs
Additional Policies and Q&A

Frequently asked questions, but feel free to contact me with any questions.

Do you offer custom-made orders?

Yes. Most of my items are custom “Made-to-Order” items. Many of the items I offer are seasonal, personalized gifts, special event items and home décor’.

Do accept rush orders?

Not at this time. Custom-made items are made and shipped in the order they are received. For rush orders, please visit my shop for pre-made, ready-to-ship items.

What if I ordered the wrong monogram lettering or color?

Most orders are personalized for each customer. In most cases, sales are final for Made-to-order purchases. I want all Katiebug customers to have a good experience shopping in my store; so please contact me if you need help with your delivered purchase. To ensure your order is personalized correctly, please carefully review your order before you make your final purchase.

Will you ship international addresses?

No. Currently, I ship within the United States only.


Disclaimer Copyright Information: I have permission to used/sell the "finished" embroidery designs in the products I listed in my store. Some image(s) provided by Embroidery Library, Inc.