SwankyBurlap

Burlap Banners and Supplies

17285 Sales

SwankyBurlap

Burlap Banners and Supplies

17285 Sales On Etsy since 2014

5 out of 5 stars
(3774)
SwankyBurlap

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SwankyBurlap

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Shop policies

Last updated on June 9, 2017
Thank you so much for stopping by. We hope you find something you like, if you don't email us so we can design something specially for you.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We are happy to help you with a return, exchange or refund.
Please be sure to contact us within 3 days of delivery and
Your items must be returned within 7 days of delivery, in their original packaging and unused.
We are here to help to make this process go as smoothly as possible.

Please note that heavily customized items where you have designed the image and or font cannot be refunded unless we have created the error.
Shipping
Unless stated otherwise, our shipping options are listed below.

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S H I P P I N G - O P T I O N S
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These options are available at checkout.

* $3.25 - Get it 6 to 9 days later.
* $6.25 - Get it 4 to 6 days later.
* $8.25 - Get it 2 to 4 days later.

*Days refers to Business Days
*Business days are Monday - Friday, excluding holidays.

The above shipping information applies to the Continental United States only.
Tracking Numbers are provided
Additional policies and FAQs
Thanks so much

Paola & Debbie

More information

Last updated on Oct 17, 2016
Frequently asked questions

IF I ORDER TODAY WHEN WILL MY ITEMS ARRIVE?

We ship super fast, but as a guideline please see delivery recommendations below. At checkout pick the delivery option, which best suits you.

* If you order today and pay $3.25 for shipping, your banner will arrive within 9 business days.

* If you order and pay $6.25 for shipping, your banner will arrive within 6 business days.

* If you order and pay $8.25 for shipping, your banner will arrive within 4 business days.

DO YOU MAKE CUSTOM ORDERS?

Yes, we absolutely love to prepare custom banners for our customers. We can create any kind of banner you can imagine, along with custom images. If you want to order immediately, please go ahead and purchase using the link below. Please read the details and instructions before purchasing.

https://www.etsy.com/listing/276880620/custom-banner-personalized-banner-design

WHERE IS MY BANNER?

We never fail to ship on time. Once your order has been shipped, an automated message is sent to your email on file. The email sent contains your tracking number and a link that allows you to track the location of your package.

If you haven't received your banner it is likely due to the USPS. On rare occasions USPS may delay your order due to weather or any other unforeseen circumstance. Should this occur notify us promptly, we will take the matter into our own hands and call them during their customer service hours, Monday through Friday. Please know that we are prepared to resend your order to ensure you receive it in time for your event. This can only be done if you notify us in time.

THERE'S AN ERROR, NOW WHAT?

There are 3 pairs of eyes on every Swanky Burlap banner before it leaves our studio inspecting it for errors or flaws. AND we take a photo of each banner made. We are proud that we have very little errors. BUT we are human and haven't been replaced by robots yet! So there is a chance you may get a banner with a misspelling or other error.

We need you to check your banner the moment you receive it and contact us immediately. We will gladly remake it and ship it immediately or issue a full refund. If you should contact us 1 week after receiving your banner the photo would have been deleted and we have no way of verifying the error.