SwankyShank's Shop Policies
We only accept Paypal. And we really appreciate fast payments! Unfortunately, if payment is not received within 48 hours, we will cancel the sale. The item will be relisted and available for future buyers (including you?!).
If you purchase with an electronic check we can't send the items or create the items out until the check clears. This form of payment usually clears within a week (usually five business days).
We use economy shipping here at Swanky Shank-- that way we can save YOU money. If you would like your item(s) any sooner, please let us know and we will create a reserved listing just for you!
If your items total over $50 I will automatically use priority shipping! Also I will also purchase insurance and delivery confirmation!
Refunds and Exchanges
1. If you are not happy with your item AND IT IS NOT PERSONALIZED, please let us know via email and not via feedback. I'm fairly certain we can work out a refund or an exchange!
2. If your item is LOST/UNDELIVERABLE unfortunately we are NOT held responsible. Let us know if you want us to purchase insurance on your behalf ahead of time (usually around $2).
3. If the package is returned because of an incorrect address on your PayPal account, you are responsible for the additional shipping charge.
4. All returned items should be returned within one week of receipt. Items must be in original condition, containing no signs of wear, no traces of lotion/tobacco/etc.
Additional Policies and FAQs
RUSH ORDERS: any orders needed ASAP have a 25% price increase. If I don't have any orders ahead of yours, I'll gladly waive this fee. Please convo for more details! :)
Swankyshank [!at] gmail.com
Last Updated November 23, 2014