SweetCartolina

SweetCartolina - Unique Invitations & Gifts

Ashland, Ohio | 21194 Sales

SweetCartolina

SweetCartolina - Unique Invitations & Gifts

Ashland, Ohio 21194 Sales On Etsy since 2011

5 out of 5 stars (4711)
SweetCartolina

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SweetCartolina

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About

Shop members

  • Rochelle

    Owner, Maker, Designer, Curator, I Do It All!

    My name is Rochelle and I am the owner and creator of SweetCartolina and a busy mom of two of the greatest gifts from God. My passion is providing my customers with unique and one of a kind products.

Shop policies

Last updated on September 26, 2018
Thank you so much for visiting SweetCartolina!

Proofs are emailed to you within 2 business days (M-F)! I will not ship product with out approval of proof. We do our best to catch any spelling, grammatical or typing errors, but we are not responsible for said errors once I have received final approval.

If you have any questions, please feel free to ask!! I try to respond within a few hours to your emails during business hours! I will even respond on weekends. Please keep in mind, weekends are family time, so I may not respond as quickly as during the week!

Custom designs are always available! Don't see a product you would like, Just ask!!

Accepted payment methods

Visa Mastercard American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
No refunds or cancellations after proof or custom design has been made.
Payment
We accept paypal and credit cards.
Shipping
I ship within two business days of final proof. Fast turnaround is a very high priority of mine!! I want you to receive your product in a very timely manner!

Delivery time will depend on your location and type of shipping method you have purchased. Typical delivery times only apply to the continental U.S. Allow for additional time if you are in Alaska, Hawaii, or an international country.
Additional policies and FAQs
SweetCartolina is not responsible for any lost orders due to incorrect shipping address. If incorrect address is given and the order/item is returned to us, buyer will be responsible for any additional shipping charges.

More information

Last updated on Oct 31, 2018
Frequently asked questions
Are envelopes included with my order?

Yes, all invitation and stationery orders include envelopes. White envelopes are standard, but see my "Upgrades" section for other color and weight options.

Envelopes are NOT included with notepads or notebooks.

What is your turnaround time?

Once you have placed an order and provided me with all relevant information (via notes to seller section, Etsy conversation, or e-mail), you should expect to receive a proof in 1-2 business days OR LESS.

After you have approved a proof, your order will ship same business day or next business day, depending on the product. Your order will not ship until you have given written approval.

You should receive your order in 2-3 business days (if ordering with priority shipping) or 3-5 business days (first class mail).

It is a huge priority of mine to make sure you receive a proof and your product in a timely manner!

Can I make revisions after I receive my proof?

Absolutely! You have 3 free revisions after seeing the initial proof.

Date, time, and spelling corrections ARE included in the free revisions.

Color changes ARE included with your free revisions. However, please send a message to make sure color changes are available on a particular design/product.

Font, design and graphic changes ARE NOT included with your free revisions but may be available for a $5 fee. Again, just ask if it's possible for the design you are interested in!

Do your invitations/cards include real glitter?

Unfortunately, no - what you see on the design is high resolution simulated glitter. It will print to appear like glitter, but will not be textured or raised from the invitation as a regular glitter would be.

Do you create custom designs?

Yes! Custom designs on all products are always available. Custom design fees range from $5-$20, depending on the product.