SweetElvenChestnut

Wedding Tiaras & Circlets

Darenth, United Kingdom | 987 Sales

SweetElvenChestnut

Wedding Tiaras & Circlets

Darenth, United Kingdom 987 Sales On Etsy since 2008

5 out of 5 stars (197)

Announcement   Bridal circlets and tiaras inspired by elven, celtic and medieval worlds - we ship worldwide every day. This is the Etsy sister shop to SeabrookeandSamphire where my creativity takes another turn.

Announcement

Last updated on Nov 7, 2018

Bridal circlets and tiaras inspired by elven, celtic and medieval worlds - we ship worldwide every day. This is the Etsy sister shop to SeabrookeandSamphire where my creativity takes another turn.

Catherine White

Contact shop owner

Catherine White

View all 82 items

Updates

Free Worldwide Standard Shipping!
For the month of October we are offering free worldwide standard shipping on orders $30 and above.
The summer has gone so we thought we would add some cheer to the Fall!
Beautiful Breton bride François wearing the newly named François circlet for her wonderful wedding in France. Such a happy picture and I completely love Françoise's dress and flowers - perfect day!
Delicate Leaves Woodland Circlet
View all 14 updates

About

I am a free spirited very smiley metal artist

Many many years ago (2002) I bought a craft magazine, I didn't read the title, it was a wedding craft magazine. I wasn't getting married, nobody I knew was getting married but the urge to make something overcame taking it back (craft magazines are expensive!). So I flicked through and the only project I could attempt was a tiara, except mine was made using grey florist wire, some plastic beads from a drawer and a plastic headband. Depsite the eclectic materials it turned out ok and a few days later some friends saw it on the coffee table and asked about it. They thought it was good enough to make me go out and buy some proper materials and try my luck with bridal shops so I got to work...

After touting my wares around the local bridal shops I also had the idea of building a website, Sweet Chestnut Designs, this was in the very early days of the world wide web so I didn't have much hope. However the orders began to trickle in which was brilliant and I went on to win the very first coveted VOWS Award in Scotland, being voted by my customers as the Best Bridal Accessories Business.

Then in 2010 I decided to take a break to find a new creative direction after some time in the wilderness of rural Scotland I ended up learning the art of silversmithing at Glasgow School of Art, a place so inspiring you never want to leave! From there I took on a whole new style of work, I have no idea where it comes from but it is inspired by my early engineering background combined with being very intrigued by Elven, Medieval and Celtic styles, the rest just happens as I make something.

And that is my story so far.....

Shop members

  • Catherine White

    Founder

Shop policies

Last updated on November 14, 2018
Sweet Elven Chestnut Designs is based in London, England, UK.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I hope you like your item when it arrives, however if it's not what you expected then it's absolutely no problem to send it back for a refund.

All I ask is that you notify me within 7 days of receipt and return it to me within 14 days.

Once it's arrived back here I will issue a full refund minus the return postage.
Payment
I accept Paypal and credit cards from everybody, and also cheques from UK residents only.
Shipping
Shipping is via Royal Mail using several options of their service which includes insurance and tracking if required.

(PLEASE NOTE STANDARD DELIVERY TO THE USA IS NOT TRACKED for tracked delivery please choose ROYAL MAIL INTERNATIONAL SIGNED FOR)

Current shipping times are:
UK Deliveries Aim 1-2 working days from dispatch (Highlands & Islands 4-5 days)
US and Australia PLEASE ALLOW THREE WEEKS from dispatch
Europe Aim 5-7 working days from dispatch
Rest of the World PLEASE ALLOW THREE WEEKS from dispatch, but could be longer depending on location.
Please contact me for more information.

Shipping prices:
UK Deliveries Free Royal Mail First Class
Rest of the World $6.95 Royal Mail Standard Airmail NOT TRACKED
Rest of the World $14.90 Royal Mail International Signed TRACKED

On dispatch I will email you the tracking number of your parcel if you have chosen tracked delivery so that you can keep an eye on it's progress to you.

Packaging:
I’d like the world to be a greener place. I see no need for excess packaging or plastic where it is not needed. Therefore all of my circlets are carefully wrapped in tissue paper and placed in a recyclable box for its journey to you. The only plastic is the unavoidable document wallet and parcel tape and which is used to secure the box.
Additional policies and FAQs
Alterations.

If you find that your item needs to be altered then I will do this at no charge, all I ask is that you pay the postage to send it back to me and I'll alter it and send it back to you. But first please contact me so that we can discuss what you would like done just in case it's not possible.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including: as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Catherine White, am the data controller of your personal information. If you have any questions or concerns, you may contact me at catherine [!at] sweetchestnutdesigns.com or by mailing me at 224 Watling Street, Stone, Dartford, Kent DA2 6EW