SweetIdeaCreations

Edible Fondant Art, cupcake toppers and cake figurines

786 Sales

SweetIdeaCreations

Edible Fondant Art, cupcake toppers and cake figurines

786 Sales On Etsy since 2012

5 out of 5 stars
(152)
Shop owner

Jennifer

Contact

SweetIdeaCreations is taking a short break

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Note from shop owner Sweet Idea Creations will be closed temporarily as I catch up on orders. All current orders will be shipped out as scheduled. Thank you.

Note from shop owner

Last updated on May 28, 2016

Sweet Idea Creations will be closed temporarily as I catch up on orders. All current orders will be shipped out as scheduled. Thank you.

Jennifer

Contact shop owner

Jennifer

Reviews

Average item review
5 out of 5 stars
(152)
Lori Ryan

Lori Ryan on Jun 25, 2016

1 out of 5 stars

BUYER BEWARE - Received the following email,I am happy to provide entire communication & pic if contacted. Lori, I had to ship your 6 pieces today(Tuesday, 5/31) - they will still get there by Friday. We have central air in our home and it decided to kaput Thursday evening when of course we had record heat and humidity which is VERY unusual for the Northeast this time of year. Anyhow, fondant gets very soft in humid and hot temperatures. Instead of storing them in my office which is upstairs, I placed your toppers in my finished basement, which I have done numerous times before over the warmer spring and summer months. I went downstairs Saturday morning to take them to the post office to ship and there seemed to have been a visitor or two or more (MICE!!) overnight that decided to eat partial pieces.

Lori H

Lori H on Jun 18, 2016

4 out of 5 stars

A little smaller than was mentioned but I loved it and it looked awesome on the cake. Received it in perfect timing!! Thank you!

View all 152 reviews

Shop policies

Last updated on May 4, 2016
Welcome to my store, Sweet Idea Creations!

All of my creations are made from the best quality products. I am very detailed oriented and take extra time on my designs to make them as perfect as possible.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
At this time, my preferred method of payment is PayPal.
However, I do accept major credit cards as well as Etsy gift cards.

If you do not have a Paypal account, you can still checkout via the Paypal website without creating an account.

Payment is expected within 48 hours of purchase, should you require additional time please contact me to discuss.

** Orders will not be started until after payment has been received! **
Shipping
Most items will ship by USPS Priority shipping. You will receive a tracking number by email when they ship. Please be sure that you have the right address on your account. Let me know when you check out if you need it sent to another address.

Made to Order products:


Products will start being made when full payment is received. Once payment is received, fondant orders will be mailed approximately 2 weeks via USPS Priority Mail unless an event date is specified.

At this time, I do not ship internationally. US only.
Refunds and Exchanges
Refunds are only available on items that have not yet been started on.
My edible products are made-to-order and as such cannot be returned.

After items have been shipped, I cannot guarantee there won't be any breakage. However, I package my items very carefully. Please contact me and I will advise you on how to fix your pieces if need be.

You can always purchase extra insurance on your package. Please message me before purchasing so that I can make the shipping charge adjustment.

In the event you are unhappy or concerned about your order please contact me and I will do my best to resolve the issue at hand. This does not mean a full refund will be issued, but I consider myself a fair person and customer service is a priority of mine.

For Reserved Listings and/or Custom Orders:

Before purchasing your listing, make sure the design and quantity information are correct. Purchases are often made months and weeks in advance and I rely on these listings and invoices to create your product at a later date.

I get dozens of emails each week and therefore I am unable to keep track of changes to orders via email. It is important that you communicate exactly what design, color, and quantity you'd like before purchasing and I will make sure this information gets put into your listing beforehand.

When leaving a note to seller during checkout, please leave specific information about:
event date
color
design
and
any other pertinent information - you can never be too clear or leave too much information! :)

****Due to the nature of fondant - slight variations in design and color of figurines and cupcake toppers may occur.****

****Seller is not responsible for what is NOT listed on the buyers listing/invoice and refunds will not be issued for products that the buyer "thought" he/she would receive. Again, please be sure to communicate with me exactly what you'd like before making a purchase so I can be sure to include this information in your listing. That way everyone is happy with the end result! :)****