SweetJumbles

Sweet Jumbles : Homemade Gourmet Marshmallows

Baltimore, Maryland · 4639 Sales

SweetJumbles

Sweet Jumbles : Homemade Gourmet Marshmallows

Baltimore, Maryland 4639 Sales On Etsy since 2012

5 out of 5 stars
(1105)

Shop owner

Kristin

Contact

SweetJumbles is taking a short break

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Note from shop owner We're moving! Our shop is closed for about a month as we relocate our kitchen. Any orders placed will be filled as promised. You can follow us on Facebook for continued information on our Grand Re-Opening!

We will also be checking messages in the meantime.

Note from shop owner

Last updated on Jul 25, 2018

We're moving! Our shop is closed for about a month as we relocate our kitchen. Any orders placed will be filled as promised. You can follow us on Facebook for continued information on our Grand Re-Opening!

We will also be checking messages in the meantime.

Kristin

Contact shop owner

Kristin

Reviews

Average rating
5 out of 5 stars
(1105)
View all 1105 reviews

About

Sweet Jumbles is born

Sweet Jumbles began from humble beginnings as a hobbyist baker and sweets-maker wondered if she could share her personal pleasures with others.

From a young age, Kristin has always enjoyed baking, so when it came time to see if this skill could be profitable, she chose marshmallows to launch her leap into the world of Etsy; it was marshmallows that regularly garnered the most "you MADE these? HOW?" comments from friends and co-workers. So, with the intrigue of the marshmallow, Sweet Jumbles was born.

Sweet Jumbles quickly evolved from a "someday maybe" idea into the real deal as forms were filed, accounts were opened, business & health licenses were obtained, and a business took shape.

Marshmallows with soft, fluffy sweetness have become the trademark of Sweet Jumbles, and what was once a big idea combined with endless taste-testing and a lot of hard work has now become a very very sweet little gourmet marshmallow business. Sweet Jumbles.

Sweet Jumbles is a Registered Trademark and all photos are copywritten by the photographer who created them.

Shop members

  • Kristin

    Owner, Maker, Designer

    marshmallow maker extraordinaire, dancer, traveler, and big dreamer

Shop policies

Last updated on February 12, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
If there is any problem with your shipment, please let us know within 3 days of delivery. We will try to work with you to resolve any issues during that period.
Payment
Once production on your order begins we cannot offer a full refund. We can only refund that which has not yet been produced. Please contact us as soon as you realize you wish to cancel so that we can do our best to get you some kind of refund.
Shipping
We ship Priority Mail with tracking. If actual shipping costs are less than Etsy charged you - and they may be, particularly for larger orders - we will certainly refund the difference. You can expect this refund at the time of shipping. If you need a price quote, please convo us the details of your intended order and your zip code.

Turnaround time is mentioned in the policies of each listing. If you need your item faster, please convo me and if we are able to accommodate a rush order we will do so at an additional cost of $3 per dozen. We will create a special listing for you if we agree to the arrangement.

At our discretion, during warm weather we may choose not to ship orders that would sit in the post office over a weekend and risk exposure to hot postal facilities. This generally means we will hold orders until Monday that would have normally shipped on Friday. We will ALWAYS do this if you order a cold pack, because of the limited "life expectancy" of the cold packs.

Cold Packs are always offered as an optional item. https://www.etsy.com/listing/153364484/add-on-only-cold-pack?ref=shop_home_active
If you live in a particularly warm climate it may be wise to consider adding on our cold packs. This is particularly true if you order chocolate dipped marshmallows (required during summer months and optional year-round), or if you order when temperatures are in the high 80s +. If you opt out of thermal packaging we cannot be responsible for any softening, but there is no health safety issue with eating melty-marshmallows. If your marshmallows are damaged by heat and you opted out of cold packs, we cannot issue a refund. Skipping the cold pack is at your own risk.
Additional policies and FAQs
Q: How can I contact you?
A: Please email us directly through Etsy Conversations. We do not check secondary accounts regularly.

Q: Do Sweet Jumbles marshmallows make good s'mores?
A: Sweet Jumbles marshmallows toast into an ooey-gooey wonderful melt-y mess! While they won't puff up as much as store-bought marshmallows, a thin crust will also form (think creme brulee) and the insides will get especially gooey-soft. They are a bit messier than what you are used to, but amazing. Because of their size, you may wish to cut each marshmallow in half before toasting in order to keep things under control.

Q: Can I make a change-order? (Cut in half, etc.)
A: Yes, though fees may apply.

KEEP SCROLLING DOWN FOR OUR COMPLETE FAQs!

More information

Last updated on May 31, 2018
Frequently asked questions
Sizing & packaging details

Q: How big are your marshmallows?
A: Enormous. Each marshmallow is about 1.5-1.75" cubed. All of our marshmallows are lovingly made and cut by hand, so slight size irregularities are to be expected. Also, depending on the flavor, some marshmallows will be fluffier than others (though all equally delicious!).

Q: How are your marshmallows packaged?
A: All standard orders of 1-dozen marshmallows are packaged in an airtight bag inside a clear decorative box. Other items, including marshmallows in special shapes, marshmallow pops, etc. generally come in bags but you can convo us for specific details.

Big events, weddings, showers, parties!

Q: How far in advance should I order for an event?
A: You can order as far in advance as you'd like - we often accept orders months ahead of time. Because we accept orders on a first-come first-served basis, if you have a firm deadline it's recommended that you reserve those dates early so we can add you to the calendar and you will have priority. At least one month lead time is recommended for this type of order, but the earlier the better. If you are closer than one month to your deadline, Convo us to discuss our availability. Don't worry - when you order early, we wait until just before your event date to make your Sweet Jumbles marshmallows so they will be very fresh!

Care instructions

Q: How should I store my marshmallows and how long will they last?
A: Our Marshmallows should last at least a month. After one month they are still safe to eat but may start to crystallize. Once opened, Sweet Jumbles marshmallows should be stored in a dry, airtight container or bag at room temperature.

Q: Do Sweet Jumbles marshmallows need to be refrigerated?
A: Not unless it's really hot in your house!

Q: Can I freeze Sweet Jumbles marshmallows?
A: You can. They thaw quickly and are just about as good as new. Of course we don't understand how you can resist eating them all at once... ;)

Shipping info

Q: Why is shipping so high?
A: It might not be. We've had problems with Etsy's automatic shipping estimator. If shipping seems high, message us with your order details & zip code and we'll manually calculate shipping. We automatically refund over-charges on all orders, but can also create a listing for you at the correct price.

Q: Do marshmallows melt in transit?
A: Cold Packs are available as an add-on item and are recommended if temps are in the high 80s+, especially for chocolate covered 'mallows. If you opt out of thermal packaging we cannot be responsible for any softening, but there is no health safety issue with eating melty-mallows. If your marshmallows are damaged by heat and you opted out of cold packs, we cannot issue a refund.

Wholesale and Discounts

Q: Do you sell wholesale?
A: Yes - Buy six dozen of a single flavor for the price of five!

Q: Do you have any coupons?
A: Sign up for our monthly newsletter (http://eepurl.com/yjV4n) for special discount codes from time to time! Or follow us on facebook, instagram, and twitter.

Shipping Timelines

Q: How long does it take to ship my order?
A: The shipping & policies tab on each item lists the turnaround time. Often this is 3-5 business days, but this can vary depending on the time of year.

Q: How long will it take to get my order once it ships?
A: All marshmallows are shipped via USPS Priority Mail. This takes 1-3 days under normal circumstances, but USPS does not guarantee a delivery date. Convo us with concerns.

Q: Help - I need my order quickly!
A: At times we are able to rush orders, depending on other orders already placed. If we are able to rush your order we will create a special listing. There is a surcharge of $3/dozen for doing this. This does NOT speed up time in transit - contact us to discuss expedited shipping.

Nutrition

Q: Are your marshmallows vegan/vegetarian?
A: No. A primary ingredient in all marshmallows (whether Sweet Jumbles or otherwise) is gelatin.

Q: What about allergies?
A: Our marshmallows are made in a facility where there are nuts and wheat products. Our marshmallows are all egg- and gluten-free. Most marshmallows are dairy free, with the exception of Dulce de Leche and those with some toppings (chocolate dipped, peanut butter drizzle, white chocolate drizzle).

Q: What about nutrition?
A: Sweet Jumbles marshmallows are not nutritious. All flavors that include chocolate use only fair trade chocolate unless otherwise mentioned. NO high fructose corn syrup, No preservatives.

Mix & Match

Q: Can I mix & match flavors or order a sampler/variety pack?
A: Sorry, no.