SweetPeachPlanner

SweetPeachPlanner

Covington, Georgia | 5552 Sales

SweetPeachPlanner

SweetPeachPlanner

Covington, Georgia 5552 Sales On Etsy since 2015

0 out of 5 stars (1708)
Haley

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Haley

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Shop policies

Last updated on October 4, 2015
Welcome to SweetPeachPlanner. I love designing stickers that are both fun and functional.

Please note that I only respond to Etsy messages one time per day (usually around 10pm EST) Monday-Friday. In an effort to balance work and home, I will no longer be answering messages on Saturday and Sunday :)

A note about customizations: Please do not put instructions to alter existing listings in the NOTES section unless you have convoed me first. While I have tried my best to do these customizations, it does greatly slow down my order processing. If I run across a NOTE TO SELLER asking me to alter an item, you will receive a refund for said item.

I am always happy to work on customizations for your planner so that you do have the perfect product just for YOU!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I will consider refunds on a case by case basis, so long as the product has not shipped. Once your order has shipped, there are no returns or exchanges.

Customer satisfaction is very important to me! I make products that I use myself and am proud of my product! If you are not satisfied with any aspect of your order, please Convo me and I will work with you to make it right!!
Payment
I accept all Etsy payments. Cancellations are accepted within 24 hours of placing your order as long as production has not yet started.
Shipping
I ship all packages USPS First Class mail (with tracking). Labels are printed directly from Etsy and are mailed the day a label is created. Sometimes I do print labels after postal hours, if you receive a shipping notification after business hours, your package will be hand delivered to the Post Office the following morning.

If you want to upgrade shipping, please Convo me for details. I am happy to send your package via your preferred method so long as you are willing to cover the charge.

Once the shipping label has been completed and I have dropped your package at the post office, it becomes the responsibility of the USPS. Packages seem to arrive anywhere between 2-14 days after they are shipped (domestic). I wish I could make the postal service move quicker, but I cannot. Also, please be aware that at least 20% of my packages sent through Etsy never (ever) show updated tracking. This is very frustrating, but there is little that can be done and still provide affordable shipping for small products like stickers.

Finally, if a package is marked DELIVERED and you do not receive it, you will need to show diligence on your part to find out where the package was left. Typically, diligence requires contacting your local post office and contacting USPS to open an investigation. After the post office concludes their investigation, if the package is not found, I will reship.