SweetSilverJewelry's Shop Announcement

ABOUT MY SHOP: I make jewelry with a rustic and earthy feel using fine silver precious metal clay, sterling silver, and gemstones. I create mommy necklaces, grandma necklaces, initial pendants, and other gemstone necklaces, earrings, and bracelets. I love working with customers to make custom pieces, so please feel free to contact me with any questions. Thank you for visiting SweetSilver!

SweetSilverJewelry's Shop Policies



Creating with metal clay, gemstones, and sterling silver brings me such joy! I love watching my creations change during each step of the process. I take my time with each item I make to ensure it is exactly as I pictured it in my head, although some evolve along the way and I like them better than my original idea. On personalized pieces, I hand stamp the letters lending them even more handmade charm. Since each item is created one at a time and by hand, there may be slight variations to the images on the listings. This way you are sure to receive a one of a kind piece!

When I price my pieces I take into consideration not just the material cost, but my time spent, the skill needed, and the value of fine and sterling silver and gemstones.


I accept PayPal - you do NOT need to have a PayPal account to purchase through PayPal. As soon as I receive payment I will begin to create your unique item with lots of love and care.

*Those with a WASHINGTON STATE shipping address will be charged 9.5% sales tax.

If you wish to CANCEL AN ORDER, you must do so within 24-hours of placing your order. If it has been more than 24-hours, contact me to see if I have already begun making your item.


UPDATED August 23rd, 2015:

My current production time is about 1 week for made to order and personalized items**. [**This is production time. If there are special requests for gemstones I do not have in stock, more time may be needed so I can acquire them.]

Items ready to ship will be mailed within the next two to three business days. Read below for shipping methods.

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Non-Personalized items will ship First Class via the US Postal Service in a padded envelope with packing material to protect your purchase. This service takes 7-10 days, excluding Sundays, and Delivery Confirmation/Tracking Number is included.

Personalized items will ship Priority Mail via the US Postal Service in a cardboard box with packing material to protect your purchase. This service takes 2-3 days, (excluding Sundays) and includes Delivery Confirmation/Tracking Number.

If you want to upgrade from First Class shipping to Priority, or add insurance (which is usually only a couple dollars), please contact me before purchase and I can adjust the listing. If you contact me after purchase I can bill you for the additional charge through PayPal.

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AT THIS TIME, I AM ONLY SHIPPING TO CUSTOMERS WITH A UNITED STATES ADDRESS. If you are outside the US and would like to make a purchase, please send me a message and I will check to see if I can ship to your country. (Some countries do not allow the shipment of precious metals or gemstones, and the regulations change from time to time, so I need to check first before accepting your order.)

If I can take your order, I will ship First Class via the US Postal Service. Some countries require that items containing precious metals/gemstones be sent Registered Mail. This can take 10-14 days to get to your country's customs. Then it may require additional time depending how long it takes at customs - I have no way of knowing how long this will be.

I can also ship items via UPS, which is a quicker service, but it may cost more money. If you need an item quicker, please contact me and I can get a quote for cost. If it will cost more than my listed shipping fees, I can invoice you through PayPal.

You are responsible for any customs fees incurred after I ship the item, as I have no way of knowing what or when the fees will be charged.

Refunds and Exchanges

PERSONALIZED ITEMS: Custom items that are personalized with names/words/phrases may not be returned. However, if I have misspelled something, contact me within 1 week of receipt of your item to let me know. I will let you know if I need you to mail it back to me or not. I will refund the return shipping cost, and I will create a new piece and mail it back to you ASAP.)

NON-PERSONALIZED ITEMS: If within 1 week from receipt of your non-personalized item you decide you would like to make a return or exchange, please contact me to let me know. Item must be returned in original condition, in original packaging. Once I receive the item, I will refund the purchase price (minus the shipping fee) to the PayPal account/email address that it was originally purchased with, or send the exchange item.

REPAIRS: If an item breaks within 1 year of purchase date, I will repair/replace it at no cost. After 1 year, there may be a repair fee plus shipping fees - please contact me right away to determine the course of action.

If you should have any other problems with any item, please contact me right away to let me know so we can work out a solution. I really want you to be happy with your purchase!

Additional Policies and FAQs

I am very happy to accept custom orders. I love collaborating to come up with a design that will please its recipient. Just contact me and we can discuss what you would like and what it would cost.

Seller Information

Amy Popich
SweetSilver [!at]
Please contact me if you need my mailing address.

Last Updated August 23, 2015