Sweet Tea Scraps
SweetTeaScraps' Shop Policies
Hello and welcome to my shop!! This shop has served me many purposes over the years… from scrapbooking to sewing and now back to scrapbooking!! I still may throw some sewn items in here just to keep you on your toes! All items are made in a smoke-free but pet-friendly home. I take extra care in making your items as I know they will be holding precious memories!
Payments must be received and cleared before item is shipped. Payment is accepted through PayPal, etsy checkout, or money order.
**Please feel free to contact me in regards to shipping cost. Due to the weight of some packages, I often have to put a higher cost in in the event it gets shipped to further destination. I will modify it to your postal code!!*
If any item is listed, it means I have already made it and it will ship most likely within 48 hours of cleared payment. Shipping time varies on method. I usually ship first class but if your item is over 14 oz. it will be mailed Priority. You will receive a tracking number for your items as soon as it shipped via PayPal for US orders only. If you do not pay via PayPal (or if you don't include an address on paypal) you will not receive a tracking number. You may experience a delay in shipping when you do not use PayPal, because your package must be taken to the post office (during their business hours, which is when I work) for shipping.
I cannot be responsible for delays due to the postal system.
I ship internationally and would be happy to give you a quote on shipping. Please note, I am not responsible for customs or duties charged by your country.
Canadian and all other international orders orders have to be done through the post office and may take longer. Tracking is not available for First Class International postage. If you want tracking, you will have to pay for Priority International Shipping, which is very pricey.
Refunds and Exchanges
Returns of UNUSED merchandise only will be accepted if you contact me within 2 days of receiving the item. Shipping is not refundable. Used merchandise will not be accepted. You may exchange an UNUSED item but you must pay return shipping and shipping for new item, unless it is a mistake on my part. All items shipped via Priority Mail will be insured!
If an item is damaged in shipping, please contact me, as Priority Mail is insured!
Additional Policies and FAQs
Feedback: I hope that you and your family love your purchase! If for any reason you are dissatisfied, please do not hesitate to contact me! My goal is to make you happy!
~ Tea ~
sweetteascraps [!at] gmail.com
Last Updated June 23, 2014