SweetnessInSmyrna's Shop Policies
Welcome, I'm glad you stopped by. Items are crafted by hand with quality yarns, in a smoke and pet free environment. Since they are handmade, each of them is unique in some way.
We accept Paypal and Credit Cards.
We ship via USPS. We offer delivery confirmation for an additional fee. I ship within 72 hours of receipt of payment, on regular business days (Monday tthrough Friday).
Once it ships, I cannot be held responsible for how long it takes to clear customs,
or other circumstances beyond my control. Please keep that in mind when leaving feedback for me.
International buyers are responsible for all customs.
Refunds and Exchanges
Refund Policy: **** ALL SALES ARE FINAL ****
- ALL SALES ARE FINAL - ALL SALES ARE FINAL - ALL SALES ARE FINAL -
If by some chance I've made the wrong size for you (which will not happen) I will issue you a store credit in the form of a gift certificate.
If for any reason you decide to cancel your order I will issue you a store credit in the form of a gift certificate.
I inspect carefully each item before it is mailed. I package your item in tissue paper with a business cards in polymer bag which is weather proof and will protect your item from weather damage. I am not responsible for damages (it has never happened) by the post office.
If you would like to insure your package to protect against loss or damage you must contact me prior to purchase. ( I have never had anything bad happen to a package, but of course :) there's a first time for everything)
I will not refund for the wrong size or color, I will however work with you to make sure that you get exactly what you want. Colors may vary from monitor to monitor. Shipping and handling charges are non-refundable. Buyer pays for the shipping and handling to return item.
Last Updated February 16, 2014