Your source for high quality personalized linens
SwirledPeasDesigns' Shop Policies
Welcome to Swirled Peas!
I'm so glad you're taking the time to visit us today. I hope you find something to delight you. If you have any questions about any of our completely customized and personalized items, don't hesitate to ask! We're here to help you find just the right something for yourself or as a gift. Our number one goal is to design something uniquely for you and to bring Swirled Peas to your home!
We accept PayPal and Direct Checkout
All items are shipped via USPS. You will be provided with a tracking number.
Your item may ship directly from the shop that dyes your product. Contact us right away to report damages during shipping or errors. We want you to be completely satisfied!
Refunds and Exchanges
Because Swirled Peas offers only customized items, all sales are final.
Once we have your customization info and payment is received, we will send you up to three proofs of your design. Once you approve your proof we will send your item to production. If we do not hear feedback about your design proof within three business days, we will assume you are happy with the design and begin production. At this point all sales become final. If, after receiving a proof, you decide to ask for a refund, Swirled Peas will retain $10 of the purchase price for the designing time invested. Items are dyed to order and cannot be returned, refunded, or exchanged. We will edit your proof up to three times to make sure you are happy with your design.
Keep in mind that choosing colors using monitors is not an exact process. A color as shown on an electronic device will appear slightly different when dyed to fabric. Proofs viewed through Etsy Convos or on iPhones may appear more green than normal. Proofs are best viewed via email on a desktop or laptop computer. Send me your email address if you'd like to view your proof outside of Etsy Convo's.
Read item descriptions carefully to make sure you understand exactly what you are buying. We strive for your satisfaction and we try to provide as many details as we can for each item listing. Always contact us with questions.
Last Updated May 1, 2015