SydneySweetShop

Handmade Sweets and Confectionery

Sydney, Australia · 9 Sales

SydneySweetShop

Handmade Sweets and Confectionery

Sydney, Australia 9 Sales On Etsy since 2011

0 out of 5 stars
(2)

Shop owner

Crystal

Contact

SydneySweetShop is taking a short break

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Note from shop owner I apolpgise but i currently have a very serious illness. There is no date yet for recovery but i hope to reopen the shop as soon as i can. Thank you for your understanding,
Crystal

Note from shop owner

Last updated on Jun 14, 2012

I apolpgise but i currently have a very serious illness. There is no date yet for recovery but i hope to reopen the shop as soon as i can. Thank you for your understanding,
Crystal

Crystal

Contact shop owner

Crystal

Reviews

No reviews in the last year

Anonymous on Jan 4, 2012

5 out of 5 stars

Nice!! This is a gift for my daughter and she's gonna love it! Fast shipping from Australia, great seller -- thanks, Crystal!

Shop policies

Last updated on March 10, 2012
Hi,
We (your sweets) are always hand crafted from the finest quality ingredients. We are made fresh, just for you when you order, cool huh!?
Generally, we are made from Organic and Fairtrade ingredients where possible. We never contain artificial colours or flavours and try to avoid the use of preservatives, especially the nasty ones. We dont contain genetically modified or synthetic ingredients and avoid products containing Palm Products. Our goals are to be as Organic, Fair, Sustainable and Natural where ever we can!

We also try to reduce our usage of plastic. We are using quality stainless steel equipment in a nice clean kitchen free from pets and smoke. Our maker, Crystal is a fully qualified Commercial Chef who is HACCAP Accredited and believes that quality is of the utmost importance.

All this means that you get to enjoy delectable treats and be assured they are good for everyone!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
For your security I only accept payments via Pay Pal. Payments are made when your order is placed.
Shipping
I cannot ship food items to most countries at this time. Please do not ask me to as it results in large fines. I can only ship within Australia. All items are shipped Regular Post which can take 3-5 days for delivery.You will recieve a message when your item is completed and shipped, so you will know when to expect it!

ADDITIONAL POSTAGE:
If you require your order sooner i have a listing specially made for upgrading your order to Express Postage. Please contact me to arrange a custom listing including the extra postage for Express Postage.

REFUNDS:
Any shipping that is more than $1 less than the quoted price will be refunded to you via your PayPal account.

DAMAGES DURING SHIPPING:
While all due care is taken to package your items to prevent damage during transit occasionally Australia Post is not careful and damages may occur. I cannot be liable for Australia Posts mistakes and will not refund the item or the shipping.

SHIPPING DEADLINES:
Perishable items which are ordered on Friday, Saturday or Sunday will not be posted until the following Monday to ensure freshness. All other perishable orders will be shipped within 24 hours of making. All non-perishable items will be shipped within 48 hours Mon-Fri.
Refunds and Exchanges
REFUNDS:
If the item you recieve is not what you have ordered I am obligated to either replace the item, or refund you the cost of the item less shipping. I cannot give refunds if you simply change your mind and i cannot accept most returns as they are perishable food products. Please read the item descriptions carefully to avoid any problems.

If you find a problem with your order please contact me via Etsy Conversation with in 24 hours of recieving your order so that we can work together to rectify the problem. Requests outside this time frame may be considered at my discretion.
Additional policies and FAQs
ALLERGY INFORMATION:
Although some items listed do not contain nuts I do process nuts on all equipment used. I can never guarantee that any product is totally free from Nuts, Eggs, Gluten, Shellfish, Dairy or any other allergen. All due care is taken but i cannot be responsible for damages occuring from consuming any of my products. If you are unsure please ask!

If you have severe allergies to any food products I recommend looking elsewhere for your confectionery requirements as the risk is too great.