SylvaRocks2

Fine Jewelry & Gemstones From Around the World

Franklin, North Carolina · 3777 Sales

SylvaRocks2

Fine Jewelry & Gemstones From Around the World

Franklin, North Carolina 3777 Sales On Etsy since 2013

5 out of 5 stars
(1204)

Announcement   We handcraft every piece of jewelry we sell, and we're pretty good about getting the job done in a timely fashion. We're currently averaging 1 business day to get your Sterling Silver items into the mail, 2-3 days for gold.

Announcement

Last updated on Feb 27, 2017

We handcraft every piece of jewelry we sell, and we're pretty good about getting the job done in a timely fashion. We're currently averaging 1 business day to get your Sterling Silver items into the mail, 2-3 days for gold.

Mark and Cherry

Contact shop owner

Mark and Cherry

View all 2365 items

Reviews

Average item review
5 out of 5 stars
(1204)
View all 1204 reviews

About

So who are we?

SylvaRocks is a small family jewelry business located in the mountains of western North Carolina. We have been serving the Sylva and Franklin communities for about 20 years, producing fine quality gold jewelry at exceptionally low prices.

It's important to understand that we actually make everything we sell. We cast all of our jewelry ourselves, whether in Sterling Silver, 10k, 14, or 18k Gold. This gives us tremendous flexibility, since we can customize your jewelry easily.

For instance, any ring we sell can be sized just for you, no extra charge, from size 3 to size 16. Need extra links in your bracelet? Sure. Want to set several colors of stones in a bracelet? Cool! We can handle that. Want different accent stones in a ring? Absolutely. See a ring, pendant or earrings you like, but want a different stone. We can do that. Want to build a set of a particular stone, and want a "group" price? Sounds good to us...

Obviously, some of these options will affect the price, but the bottom line is we'll do what ever we can to make you happy.

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Shop members

  • Mark & Cherry

    Owner, Designer, Goldsmiths

    SylvaRocks is a small family jewelry business located in the mountains of western North Carolina. We have been serving the Sylva and Franklin communities for about 20 years, producing fine quality gold jewelry at exceptionally low prices.

Shop policies

Last updated on January 6, 2018
Welcome to our humble little shop. SylvaRocks is a small family jewelry business located in the mountains of western North Carolina.

We actually make everything we sell. We cast all of our jewelry ourselves, whether in Sterling Silver, 10k, 14, or 18k Gold. This gives us tremendous flexibility, since we can customize your jewelry easily.

For instance, any ring we sell can be sized just for you, no extra charge, from size 3 to size 16. Need extra links in your bracelet? Sure. Want to set several colors of stones in a bracelet? Cool! We can handle that. Want different accent stones in a ring? Absolutely. See a ring, pendant or earrings you like, but want a different stone. We can do that. Want to build a set of a particular stone, and want a "group" price? Sounds good to us...

Obviously, some of these options will affect the price, but the bottom line is we'll do what ever we can to make you happy.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
  • Other Method
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 21 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
The last thing we want is for your jewelry to go in a drawer somewhere 'cause you didn't really like it. We've got a 30 day, totally unconditional guarantee on everything we sell. We REALLY prefer to fix whatever the problem is, or to swap out for something you might like better. If the color just wasn't what you wanted, if the stone was too large, or too small, if it just doesn't match your outfit, if whatever. We'll do our best to work it out so that you're happy. If it takes returning it for a full refund, then that's what we'll do.
Payment
We accept Etsy Direct Payment, and also PayPal, Money Orders and Personal Checks. We have been known to do layaway; just email us and we'll work something out.

We collect 6.75% sales tax for North Carolina.
Shipping
USA - First Class Shipping with tracking is free.
USA - Priority Mail with tracking is $5.95.
USA - Express Mail with tracking is $21.95.

Canada - First Class Shipping with tracking is $4.95.
Europe - First Class Shipping with tracking is $9.95.
Australia - First Class Shipping with tracking is $9.95.
Hong Kong - First Class Shipping with tracking is $9.95.
Japan - First Class Shipping with tracking is $9.95.
New Zealand - First Class Shipping with tracking is $9.95.
Singapore - First Class Shipping with tracking is $9.95.
United Kingdom - First Class Shipping with tracking is $9.95.

All other International Shipping are priced ($34.95) using International Priority Mail.

Priority Express International is $59.95.

INTERNATIONAL BUYERS -- READ THIS!

It is possible, even probable, that your country will charge you various customs fees on your purchase. We have absolutely no control over that. Please don't be surprised by this, and please don't get mad at us for it. You expect to pay sales tax in one form or another on purchases you make within your country -- this is no difference -- it's the same tax.
Additional policies and FAQs
All of our jewelry comes with a 30 day unconditional guarantee, and are warrantied for a full year against manufacturer's defects.