TCJdesigns

Twilight Custom Jewelry

Minnesota, United States · 45 Sales

TCJdesigns

Twilight Custom Jewelry

Minnesota, United States 45 Sales On Etsy since 2012

4.5 out of 5 stars
(14)

Announcement   Welcome to TCJdesigns! If you’re looking for unique, quality hand-made jewelry, you’ve come to the right place! At TCJdesigns, (Twilight Custom Jewelry), each piece is made using the utmost scrutiny and only the highest quality components, producing a piece uniquely yours. If you enjoy being different, wear something that no one else has, something that sparkles and shines, something hand-made and beautiful!

Announcement

Welcome to TCJdesigns! If you’re looking for unique, quality hand-made jewelry, you’ve come to the right place! At TCJdesigns, (Twilight Custom Jewelry), each piece is made using the utmost scrutiny and only the highest quality components, producing a piece uniquely yours. If you enjoy being different, wear something that no one else has, something that sparkles and shines, something hand-made and beautiful!

Teresa Koetke

Contact shop owner

Teresa Koetke

Shop policies

Last updated on June 20, 2013
Welcome to TCJdesigns !

If you’re looking for unique, quality hand-made jewelry, you’ve come to the right place!

At TCJdesigns, (Twilight Custom Jewelry), each piece is made with a different design, using the utmost scrutiny and only the highest quality components, producing a piece uniquely yours.

If you enjoy being different, wear something that no one else has, something that sparkles and shines, something hand-made and beautiful !

I offer only the best in hand-made jewelry. My prices are competitive, and my pieces are guaranteed. As owner and designer, I take personal pride in each and every jewelry piece I create, if it breaks, I fix or replace the item. That's how confident I am in the quality of the pieces I sell.

We specialize in custom pieces for weddings and special events, or pieces in YOUR particular size and/or color. We know one size does NOT fit all !! :):)

Browse through the pieces we have available, if you see something you like, wonderful ! If not, check back often as we will be adding new pieces every few days.

Remember, we welcome special requests, so if you see something you like, but not in your color, send us a message, and you can have that piece adjusted to your liking.

Let us create a piece of jewelry just for you !!!

Thank You ! Happy Shopping !

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
I accept all major credit cards, Visa, Mastercard, Discover, American Express, etc, all through Etsy.

I accept payments made through Paypal.

I accept checks and money orders.

(Note: if paying by check, the purchased item will not ship until the check has cleared the bank)
Shipping
Orders will be mailed within 2-5 business days after receipt of payment.
This production time can vary depending on order volume, custom designs, and peak sales periods such as Valentine's Day, Mother's Day, Prom season, etc.
The customer will be notified of any changes in expected shipping dates.

All orders are shipped via USPS First Class Mail or Priority Shipping.

All jewelry is wrapped and shipped securely to ensure it arrives safely.
We want to make sure your piece gets delivered to you undamaged.

We do not inflate shipping charges. We try to keep shipping costs to a minimum, therefore, you pay what we pay.
Refunds and Exchanges
Returns:

Items can be returned within 14 days of receipt for a full refund of the purchase price.
Original shipping is non-refundable. Buyer pays return shipping.
Item must be returned in the original box and packaging, unworn, with tags, and in original condition.

Exchanges: (Items not as Described)

Items can be exchanged within 14 days of receipt for a full exchange credit of the purchase price, if the item received is not as described.
Original shipping is non-refundable. Seller pays return shipping.
Item must be returned in the original box and packaging, unworn, with tags, and in original condition.

Exchanges: (Items as Described)

Items can be exchanged within 14 days of receipt for adjustments, (size), for a fee.
Original shipping is non-refundable. Buyer pays return shipping.
Item must be returned in the original box and packaging, unworn, with tags, and in original condition.
Buyer pays shipping on altered item, and any fees associated with resizing.

Example.......

Buyer is responsible for knowing their correct size. If the listing is for a bracelet that is 7" long, and it doesn't fit the buyer, but the bracelet does measure 7" long, it would be considered "item as described". If the bracelet measures 6 1/2" long, it would be considered "item not as described"


Customer Satisfaction

We truly want you to be happy with your purchase. If you receive your piece, and are dissatisfied in anyway, please contact me immediately. More often than not, we are able to resolve issues rather easily. We can usually make an adjustment, for a small fee, on your piece of jewelry, and have a happy, satisfied, returning customer !!!
Additional policies and FAQs
Our Guarantee

We guarantee our jewelry to withstand normal wear and tear. We use professional jewelry wire to minimize the risk of breakage. If your piece breaks, through no fault of your own, we will gladly repair or replace the item.

We cannot guarantee excessive conditions that caused breakage, such as it going through the washing machine, tackle football in the backyard, :):) , toddler grabs it and rips it off your neck, you get the idea.

Many of our pendants and beads are made of glass, therefore, if they are dropped on a hard surface, they will crack or break. Avoid dropping your piece on ceramic tile, cement, etc, as this will cause the glass pieces to chip or crack. We cannot guarantee the glass beads or pendants, for this reason.

However, we will do everything we can to repair your piece if you should have problems with it, just contact us immediately.


Special Requests for Custom Orders

We welcome requests for special sizes, colors, etc. You can even send us a pic of a piece you like and we can work with that to customize your very own piece. Contact us anytime for information on special requests.

We specialize in Wedding Jewelry and special events, we offer discounted prices for purchasing mulitple pieces, and combined shipping. Contact us for more information.