Unique Antiques with Chic Design
TIQUERSandCHICers' Shop Policies
Hello! We have sold on the internet for years and recently decided to sell on Etsy...and we're sure glad we did! With 'TIQUERS and CHIC'ers you can expect for us to treat you the way that we would like to be treated :) So that means great customer service, including "Thank You" & "Shipment" messages. We also always send a handwritten "Thank You" with every purchase! If you have any questions, feel free to ask! We love hearing from our customers!
Payment is expected quickly through PayPal within 48 hours. Thanks for your understanding.
We ship super fast and normally within 24 hours of cleared payment! (excluding, of course, Sundays & Holidays) If you would like insurance, just let me know prior to purchase and I will send you a message concerning the fee. I also am going to start factoring in delivery confirmation with each shipment to help us all :)
Refunds and Exchanges
Much consideration, time, and expense is taken to make sure our product descriptions and pictures are accurate. Therefore, we will no longer allow refunds. We recently had a buyer after 10 days of having our products decide that they had a change of heart and wanted a refund :(. We know that this is an extreme example, yet we can not afford to allow refunds just because a buyer has buyer's remorse.
We want our customers to have a wonderful shopping experience in our shop, yet we know that one of the reasons most buyers shop ETSY is that you are seeking unique and one of a kind products. Therefore, please feel free to bombard us with as many questions as you need BEFORE you purchase from our shop.
We love our little shop and we thank you all for your understanding that we can't gamble with people changing their minds and expecting refunds :)
Additional Policies and FAQs
Question: Do you ship internationally?
Answer: Depending on the item and communication with a potential buyer, I will be glad to check on shipping out of the country. Just convo me and I can give you a price quote.
Last Updated April 5, 2012